Job summary
Job post source
This job is directly from Radial Inc.
Job overview
The Operations Manager at Radial Inc. leads fulfillment operations for a high-end apparel client, ensuring efficient order processing and inventory management to support the company's omnichannel commerce solutions.
Responsibilities and impact
The Operations Manager is responsible for managing daily operational strategies, meeting client SLA agreements, overseeing inventory and shipment processes, leading performance management, budgeting, quality assurance, and fostering continuous improvement.
Experience and skills
Candidates need a minimum of 2 years of progressive operations management experience, ability to lead up to 200 associates, strong communication, motivational, analytical, and Microsoft Excel skills, with a high school diploma required and college preferred.
Work environment and culture
Radial promotes a fun, inclusive culture focused on overcoming challenges and career growth within a global community of changemakers.
Company information
Radial Inc. is a leader in omnichannel commerce technologies and operations, specializing in ecommerce fulfillment, customer care, and technology solutions for retail clients.
Job location and travel
This position is onsite with no remote work or travel required.
Unique job features
The role involves managing a high-energy team in a dynamic ecommerce fulfillment environment with a focus on continuous improvement and client satisfaction.
Company overview
Radial is a leading e-commerce solutions provider specializing in omnichannel technology and operations. They make money by offering services such as order management, fulfillment, customer care, and analytics to retailers and brands, helping them optimize their supply chain and enhance customer experiences. Founded in 2016 through the merger of eBay Enterprise and Innotrac, Radial has a rich history of innovation in the e-commerce sector, positioning itself as a key player in facilitating seamless online shopping and efficient logistics.
How to land this job
Position your resume to showcase your leadership in managing large teams and driving operational efficiency in fulfillment centers, emphasizing experience with inventory management, pick/pack operations, and outbound shipments relevant to Radial's high-end apparel client.
Highlight your ability to meet client SLA agreements, develop and implement operational strategies aligned with SOPs, and foster a culture of continuous improvement and quality assurance.
Apply through multiple channels including Radial Inc.'s corporate careers site and LinkedIn to maximize your application visibility and ensure you reach different hiring managers and recruiters.
Connect with current Radial operations managers or team leads on LinkedIn, initiating conversations by referencing Radial's commitment to innovation in omnichannel commerce or inquiring about how they approach continuous improvement and team development; ice breakers could include asking about their experience managing large teams or their favorite part of working at Radial.
Optimize your resume for ATS by incorporating keywords such as 'operations management,' 'inventory control,' 'client SLA,' 'continuous improvement,' 'performance management,' 'quality assurance,' and 'Microsoft Excel proficiency' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify LinkedIn contacts within Radial’s operations division for networking, and optimize your resume for ATS, allowing you to focus more effectively on preparing for interviews and career growth.
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