Job summary
Job post source
This job is directly from CXT Software
Job overview
The Account Manager role at CXT Software focuses on managing and growing client accounts to drive revenue and support the company's growth in SaaS and event management technology.
Responsibilities and impact
The Account Manager will manage client accounts through renewals, up-sells, and cross-sells, build relationships with key decision-makers, present products, resolve customer issues promptly, collaborate with sales and client services teams, and maintain accurate sales forecasting and pipeline management.
Compensation and benefits
The position offers an OTE of $120,000 per year USD, 100% remote work globally, flexible work hours, a dedicated growth path with feedback and support, access to leading tools and technology, and engaging community activities.
Experience and skills
Candidates should have at least 3 years in customer-facing, revenue-generating roles, experience in last-mile logistics or related fields, familiarity with SaaS B2B environments, strong communication and relationship management skills, problem-solving ability, and adaptability in fast-paced environments; preferred skills include deep logistics knowledge, technical aptitude, business generalist experience, and familiarity with sales and AI tools.
Career development
CXT Software offers a dedicated growth path with consistent feedback and support tailored to personal career goals, along with access to advanced tools and technology for skill enhancement.
Work environment and culture
The company promotes a flexible, remote, and global work environment prioritizing results and customer satisfaction, with a focus on diversity, creativity, and community engagement through various social activities.
Company information
CXT Software provides technology solutions for courier, route delivery, and healthcare companies to optimize delivery operations and business functions, emphasizing innovation in SaaS and event management technology.
Job location and travel
This is a 100% remote position allowing candidates to work from anywhere globally with flexible scheduling.
Unique job features
The role offers unique benefits such as full remote work, flexible hours, a strong focus on career growth, access to cutting-edge tools, and a vibrant community culture.
Company overview
CXT Software is a leading provider of software solutions designed specifically for the logistics and courier industries. The company generates revenue by offering a suite of products that streamline dispatch operations, automate workflows, and enhance communication between drivers and dispatchers. Founded in 1999, CXT Software has a long-standing history of innovation within the logistics sector, continually adapting its offerings to meet the evolving needs of its clients. Their flagship product, X Dispatch, is widely recognized for its robust features and reliability, making it a preferred choice for businesses seeking efficient logistics management solutions.
How to land this job
Position your resume to highlight at least 3 years of experience in customer-facing, revenue-generating roles with a focus on account management and sales growth in SaaS environments, especially within logistics or supply chain sectors.
Emphasize skills in relationship management, contract renewals, up-selling, cross-selling, and your ability to resolve client issues promptly, showcasing your communication and problem-solving capabilities.
Apply through multiple channels including CXT Software's corporate career page and LinkedIn to maximize your chances and visibility for the Account Manager role.
Connect on LinkedIn with current Account Managers, Sales, or Client Services team members at CXT Software; use ice breakers such as commenting on recent company news, asking about their experience with CXT’s SaaS solutions, or expressing enthusiasm for the company’s innovative approach to logistics technology.
Optimize your resume for ATS by incorporating keywords from the job description like 'account management,' 'SaaS,' 'logistics,' 'contract renewals,' 'up-sells,' 'cross-sells,' and 'customer relationship management' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume customization, identify multiple application portals, and discover relevant LinkedIn connections, allowing you to focus your time on preparing for interviews and networking.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.