Front Office Representative

GILBERT, AZPosted 20 days ago

Job summary

• Job post source

  This job is directly from Healthcare Outcomes Performance Co. (HOPCo).

• Job overview

  The Front Office Representative role at HOPCo involves managing patient registration and front desk operations to ensure smooth patient flow and accurate information handling in a healthcare setting.

• Responsibilities and impact

  The role includes greeting patients, verifying and updating patient information and insurance details, collecting payments, scheduling appointments, maintaining cash drawer accuracy, and ensuring patient confidentiality and a clean workspace.

• Experience and skills

  Candidates need 1-2 years of patient registration experience, knowledge of insurance rules, medical terminology, and computer scheduling systems; bilingual English/Spanish and experience in payment collection are preferred.

• Work environment and culture

  HOPCo is part of The CORE Institute, recognized for its excellent orthopedic practice, healthy work environment, and strong workplace culture.

• Company information

  The CORE Institute, affiliated with HOPCo, is a top-ranked orthopedic practice known for its awards in healthcare employer healthiness and workplace culture.

Company overview

Healthcare Outcomes Performance Co. (HOPCo) specializes in transforming musculoskeletal care through innovative solutions that improve clinical outcomes and operational efficiencies. They generate revenue by partnering with healthcare providers, payers, and health systems to implement value-based care models, data analytics, and performance improvement programs. Founded with a mission to enhance patient outcomes and reduce costs, HOPCo has a history of leveraging technology and expertise to drive significant improvements in healthcare delivery.

How to land this job

• Position your resume to highlight your experience with patient registration, emphasizing your ability to communicate effectively with patients, physicians, and internal teams, as this is critical at HOPCo.

• Focus on showcasing your knowledge of insurance rules, medical terminology, and scheduling systems, as these are essential skills for the Front Office Representative role.

• Apply through multiple platforms including Healthcare Outcomes Performance Co.'s official career page and LinkedIn to maximize your chances of being noticed.

• Connect on LinkedIn with current employees in the front office or patient services division at HOPCo; start conversations by complimenting their commitment to patient care or asking about their experience working in orthopedic settings.

• Optimize your resume for ATS by incorporating keywords like 'patient registration,' 'insurance verification,' 'medical terminology,' 'co-payment collection,' and 'bilingual' if applicable to ensure your resume passes automated screenings.

• Use Jennie Johnson's Power Apply feature to automate tailoring your resume, apply through multiple channels, and identify LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking effectively.