First Watch Restaurants

Restaurant Operations Manager

CRANBERRY TOWNSHIP, PAPosted a month ago

Job summary

  • Job post source

    This job is directly from First Watch Restaurants

  • Job overview

    The Restaurant Operations Manager at First Watch Restaurants oversees both kitchen and dining operations to ensure exceptional breakfast, brunch, and lunch experiences while fostering a positive employee-focused culture.

  • Responsibilities and impact

    The manager supervises daily restaurant operations, coaches team members, ensures food safety and quality, handles customer and employee concerns, manages administrative tasks, and works to exceed sales goals.

  • Compensation and benefits

    The role offers no night shifts, quarterly performance bonuses, health insurance, 401(k), life and disability insurance, dental and vision coverage, employee assistance programs, tuition reimbursement, meal discounts, paid time off, and various other employee perks.

  • Experience and skills

    Candidates should have supervisory skills, food safety certification, strong communication, coaching abilities, and experience in managing restaurant operations; knowledge of First Watch's culture and values is important.

  • Career development

    There are opportunities for career growth within the company supported by a culture that values employee development and offers tuition reimbursement and training.

  • Work environment and culture

    First Watch promotes a YOU FIRST culture prioritizing employee happiness, empowerment, and a supportive work environment with no night shifts and a focus on team development.

  • Company information

    First Watch is a leading daytime dining restaurant chain with over 580 locations in 31 states, known for its chef-driven breakfast and brunch menu and multiple industry awards.

  • Team overview

    Managers work closely with both front-of-house and back-of-house teams, coaching and developing staff to deliver high service standards.

  • Unique job features

    The job uniquely combines oversight of both kitchen and dining operations, emphasizes a strong employee-first culture, and offers extensive benefits including no night shifts and premium wellness app access.

Company overview

First Watch Restaurants, Inc. is a prominent American daytime dining restaurant chain specializing in breakfast, brunch, and lunch. Established in 1983 in Pacific Grove, California, the company has grown significantly, now operating over 400 locations nationwide. They generate revenue by offering a diverse menu featuring fresh, made-to-order dishes, including health-conscious options and seasonal specialties. Known for their commitment to quality ingredients and exceptional customer service, First Watch has received numerous accolades, including recognition as one of the best breakfast chains in America.

How to land this job

  • Position your resume to highlight your leadership skills in managing both front-of-house and back-of-house operations, emphasizing your ability to uphold high standards in daily restaurant operations and customer service.

  • Showcase experience in coaching and developing team members, especially in delivering exceptional customer experiences and adhering to food safety standards, reflecting First Watch's YOU FIRST culture.

  • Apply through multiple platforms such as the First Watch corporate career site, LinkedIn, and other job boards to maximize your application visibility.

  • Connect with current First Watch managers or operations staff on LinkedIn, initiating conversations by commenting on their posts about team culture or asking about their favorite aspects of working at First Watch to break the ice.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'restaurant operations,' 'team coaching,' 'food safety certification,' 'customer service excellence,' and 'daily revenue management' to ensure it passes automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions across multiple job portals and identify relevant LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and refining your skills.

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