Job summary
Job post source
This job is directly from Medicus IT
Job overview
The Level 3 Engineer at Medicus IT is responsible for designing, implementing, and supporting complex IT systems including cloud, on-premise infrastructure, and telephony, while ensuring excellent client service and leading technical projects.
Responsibilities and impact
The role involves resolving escalated service tickets, assisting clients with IT system design and implementation, troubleshooting emergencies, managing server environments, enhancing security, leading projects, mentoring team members, and maintaining detailed documentation.
Experience and skills
Candidates need at least 5 years in a Systems Engineer role with Microsoft environments, MCSA certifications, strong knowledge of Windows servers, Active Directory, VMWare, VoIP, and excellent communication and problem-solving skills; MSP experience is preferred.
Career development
The position offers opportunities to lead complex projects, mentor and train team members, and advance technical and leadership skills within Medicus IT.
Work environment and culture
Medicus IT values doing the right thing, ownership, delivering results, positivity, and continuous improvement, emphasizing professionalism and client satisfaction in a dynamic environment.
Company information
Medicus IT specializes in IT services including cloud and on-premise infrastructure support, focusing on delivering high-quality client experiences and technical solutions.
Unique job features
The job stands out by involving leadership in complex IT projects, advanced technical responsibilities across diverse systems, and a strong focus on client communication and security hardening.
Company overview
Medicus IT is a leading provider of managed IT services specializing in the healthcare sector. They offer comprehensive solutions including cybersecurity, cloud services, and compliance management to ensure healthcare organizations operate efficiently and securely. The company generates revenue through subscription-based service models and customized IT solutions tailored to client needs. Founded in 2004, Medicus IT has grown significantly, acquiring several smaller IT firms to expand its footprint and capabilities. Their focus on healthcare IT makes them a critical partner for medical practices and healthcare providers aiming to enhance their technological infrastructure.
How to land this job
Position your resume to highlight extensive experience in Microsoft Server environments, including Windows Server 2016/2012/2008, Active Directory, SQL, SharePoint, and Exchange Servers, as these are core to the Level 3 Engineer role at Medicus IT.
Emphasize your skills in designing, implementing, and troubleshooting complex systems, including public/private cloud, VMWare ESXi, Hyper-V, and telephony systems, showcasing your ability to lead projects and resolve escalated issues.
Apply through multiple channels such as Medicus IT's corporate careers page, LinkedIn, and reputable job boards to maximize your application visibility and increase chances of landing an interview.
Connect with current Medicus IT employees in the Technical Services or Systems Engineering divisions on LinkedIn; use ice breakers like commenting on recent company projects, asking about team culture, or inquiring about challenges faced in Level 3 support roles to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'MCSA Server Infrastructure,' 'VMWare ESXi,' 'Active Directory,' 'VoIP,' 'ransomware mediation,' and 'client escalation' to ensure it passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and skill enhancement.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.