Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Field Service Engineer at Mycronic provides specialized technical support, installs, maintains, and services products, directly impacting customer satisfaction and product performance.
Responsibilities and impact
Daily responsibilities include troubleshooting and resolving technical issues, providing customer support, delivering training, and maintaining effective communication with customers and internal teams.
Experience and skills
Candidates should have an associate's degree or equivalent experience, strong technical skills in optics/laser, electrical or computer fields, and excellent communication abilities.
Work environment and culture
Mycronic promotes a collaborative and inclusive culture that values personal growth and diversity, encouraging employees to engage and contribute.
Company information
Mycronic is a global high-tech company with over 40 years of experience in advancing electronics technology, serving a variety of industries.
Job location and travel
The role is primarily based at customer sites, involving on-site troubleshooting and support.
Company overview
Mycronic is a Swedish high-tech company specializing in the development and production of advanced production equipment for the electronics industry. They generate revenue by providing innovative solutions such as surface mount technology (SMT) assembly equipment, mask writers for display manufacturing, and advanced packaging solutions. Founded in 1989, Mycronic has a significant history of technological advancements and strategic acquisitions, positioning itself as a leader in precision technology and automation for electronics production. Their commitment to innovation and quality has made them a trusted partner for electronics manufacturers worldwide.
How to land this job
Tailor your resume to highlight your technical expertise in optics, lasers, and electronics, as well as your experience in troubleshooting and customer support, which are crucial for the Field Service Engineer role at Mycronic.
Emphasize your strong communication skills and ability to foster customer relationships, as these are key components of the job's responsibilities.
Apply through multiple channels, including Mycronic's corporate site and LinkedIn, to maximize your chances of being noticed by recruiters.
Connect with professionals in the customer support division at Mycronic on LinkedIn, and consider ice breakers like asking about their experiences with new product installations or inquiring about the collaborative team culture.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'technical support,' 'troubleshooting,' and 'preventative maintenance,' to ensure it passes initial screenings.
Remember that Jennie Johnson's Power Apply feature can streamline your application process, helping you customize your resume, find the best places to apply, and identify key contacts to network with at Mycronic.
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