Job summary
Job post source
This job is directly from Syneos Health Commercial Solutions
Job overview
The Nurse Navigator role at Syneos Health Commercial Solutions involves providing patient support and education in a pharmaceutical setting, acting as a nurse, advocate, and educator to improve patient outcomes.
Responsibilities and impact
Responsibilities include managing inbound and outbound patient calls, providing education and troubleshooting clinical issues, coordinating with internal teams like regulatory and medical affairs, conducting virtual training, and delivering exemplary customer service.
Compensation and benefits
The salary range is $90,000-$94,400 annually, with potential bonuses, company car or allowance, and comprehensive benefits including medical, dental, vision, 401k match, and flexible paid time off.
Experience and skills
Requires a Bachelor's degree with RN or BSN, 2+ years in customer service or relevant patient care experience, preferably with injectable therapies; experience in chronic care is desired.
Career development
Syneos Health offers diverse career paths and growth opportunities through its broad partnerships and expanding sales teams in major therapeutic areas.
Work environment and culture
The company promotes a diverse, inclusive, and authentic workplace culture focused on employee development, recognition, and work-life balance.
Company information
Syneos Health is a global biopharmaceutical solutions company known for launching numerous sales teams across major therapeutic areas and dedicated to improving patient lives worldwide.
Job location and travel
The position is based in Portland, OR, with options for virtual work and a dynamic pharmaceutical environment.
Application process
Applicants are encouraged to apply even if their experience doesn't perfectly match, with options to join the Talent Network for future opportunities.
Unique job features
This role uniquely combines nursing, patient advocacy, and education within a pharmaceutical context, offering virtual training and multi-channel patient support.
Company overview
Syneos Health Commercial Solutions is a global biopharmaceutical solutions organization that specializes in providing comprehensive commercial services to healthcare companies. They generate revenue by offering a range of services including sales, marketing, consulting, and patient access solutions, aiming to enhance the commercial success of their clients' products. The company was formed through the merger of INC Research and inVentiv Health in 2017, creating a unique biopharmaceutical outsourcing company with both clinical and commercial capabilities. This integration allows Syneos Health to offer end-to-end solutions from clinical trials to commercialization, making it a key player in the biopharmaceutical industry.
How to land this job
Position your resume to highlight your nursing credentials (RN or BSN) alongside your experience in patient advocacy, education, and customer service, especially in pharmaceutical or chronic care settings.
Emphasize your skills in managing inbound and outbound patient communications, multitasking, problem-solving clinical issues, and conducting virtual training using customer-approved materials.
Apply through multiple channels including Syneos Health's corporate careers site and LinkedIn to maximize your application's visibility and reach.
Connect with current Nurse Navigators or team members within Syneos Health Commercial Solutions on LinkedIn; start conversations by referencing their role in patient support or asking about their experience with injectable therapies or chronic condition management.
Optimize your resume for ATS by incorporating keywords such as 'nurse navigator,' 'patient support,' 'injectable therapies,' 'chronic care,' 'virtual training,' and 'customer service' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, finding all relevant application portals, and identifying LinkedIn connections for networking, freeing you to focus on preparing for interviews and other job search activities.
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