Job summary
Job post source
This job is directly from WeWork
Job overview
The Community Lead at WeWork is responsible for enhancing member experience and engagement at the 33 Irving location, ensuring members' needs are met and fostering a welcoming community environment.
Responsibilities and impact
The role involves conducting member check-ins, resolving issues, supporting move-in and move-out processes, assisting sales with tours, organizing and hosting events, managing building operations, and ensuring safety and security protocols are followed.
Compensation and benefits
The position offers a base salary of $57,000 to $62,000 per year, eligibility for an incentive compensation plan, 20 days PTO, 13 paid holidays, 80 hours paid sick time, 16 weeks paid parental leave, competitive healthcare benefits, a 401k plan, and life and AD&D insurance.
Experience and skills
Candidates should have a Bachelor's degree or equivalent experience, at least 2 years in hospitality, proficiency in the local language and culture, strong interpersonal, communication, and organizational skills, and attention to detail.
Work environment and culture
WeWork promotes a collaborative and inclusive culture that values passion, diversity, and open-mindedness, encouraging employees to engage in community groups and global projects.
Company information
WeWork provides flexible workspace solutions globally, aiming to empower businesses and foster a supportive community in over 37 countries.
Job location and travel
The job is located at the WeWork 33 Irving building, with daily on-site responsibilities and involvement in local member engagement.
Unique job features
The role is distinguished by its focus on personalized member engagement, community building through curated events, and a comprehensive approach to building operations and safety.
Company overview
WeWork is a global provider of coworking spaces, offering flexible office solutions for freelancers, startups, and large enterprises. They generate revenue through membership fees, office rentals, and additional services like IT support and event hosting. Founded in 2010 by Adam Neumann and Miguel McKelvey, WeWork experienced rapid growth but faced financial challenges, leading to a significant restructuring in 2019. The company is now focused on sustainable growth and profitability under new leadership.
How to land this job
Tailor your resume to highlight experience in hospitality, community engagement, and member relations, emphasizing your ability to create welcoming environments and personalized member experiences, as these are central to the Community Lead role at WeWork.
Focus on showcasing skills in event planning, conflict resolution, and building operations management, including examples of multitasking and problem-solving under pressure, which align with the job’s responsibilities.
Apply through multiple platforms such as WeWork’s corporate career site and LinkedIn to maximize your application visibility and ensure it reaches the appropriate hiring teams.
Connect with current Community Leads or team members at WeWork on LinkedIn, using ice breakers like commenting on recent WeWork events or asking about best practices for member engagement to start conversations and gather insights.
Optimize your resume for ATS by incorporating keywords from the job description such as 'member experience,' 'event coordination,' 'hospitality,' 'issue resolution,' 'building operations,' and 'community engagement' to pass initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailoring your resume, applying through multiple channels, and identifying LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and building relationships.
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