Job summary
Job post source
This job is directly from Heights Finance Corporation
Job overview
The Consumer Loan Specialist role at Heights Finance Corporation focuses on delivering exceptional customer service and driving sales growth in consumer finance, contributing to the company's mission of providing accessible credit solutions.
Responsibilities and impact
The Consumer Loan Specialist will provide outstanding support to customers throughout the loan process, use consultative sales techniques to promote financial products, manage inbound and outbound calls, assist with delinquency management, participate in training programs, and ensure compliance with regulatory guidelines.
Compensation and benefits
The position offers an hourly wage range of $15.25 to $20.50, full-time benefits starting day one including paid time off, medical, dental, vision, 401(K) with company match after 30 days, employee assistance programs, tuition reimbursement, leadership development, and a monthly bonus program.
Experience and skills
Candidates should have a customer-focused mindset, strong communication and problem-solving skills, adaptability, and a collaborative spirit; a high school diploma is required, with preferred experience in customer service, sales, or consumer finance, though training is provided.
Career development
Heights Finance promotes from within and offers leadership development programs, tuition reimbursement, and opportunities for internal transitions and career growth.
Work environment and culture
The company fosters an open culture valuing team member contributions, work-life balance, supportive leadership, and a collaborative environment.
Company information
Heights Finance Corporation is part of Attain Finance, with over 50 years of experience providing consumer credit solutions across the U.S. and Canada, operating multiple financial brands.
Job location and travel
The job is located at 2015 North Green River Road, Evansville, IN 47715, with full-time hours Monday through Friday and some evenings or weekends during peak seasons.
Unique job features
The role includes a hands-on training program with one-on-one mentoring, opportunities to work with multiple well-known financial brands, and participation in a monthly bonus program.
Company overview
Heights Finance Corporation specializes in providing personal loans and financial services to consumers with limited access to traditional banking. The company generates revenue through interest on loans, fees, and ancillary financial products. Founded in 1992, Heights Finance has grown significantly, expanding its footprint across multiple states in the U.S. and establishing a reputation for customer-centric service. The company is known for its commitment to helping individuals achieve financial stability and offers a range of loan options tailored to meet diverse needs.
How to land this job
Tailor your resume to highlight your customer service skills, sales mindset, and ability to manage loan processes, emphasizing your adaptability and communication strengths as outlined in the job description.
Focus on showcasing your experience or willingness to learn consultative sales techniques, problem-solving abilities, and teamwork, which are key for driving sales growth and supporting delinquency management at Heights Finance.
Apply through multiple platforms including Heights Finance's official corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.
Connect on LinkedIn with current employees in the consumer loan or customer service divisions at Heights Finance; open conversations by referencing recent company growth stories or asking about their experiences with the company culture and career development opportunities.
Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'loans,' 'financial services,' 'sales,' 'collections,' and 'compliance' to ensure it passes automated screenings effectively.
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