Job summary
Job overview
The Operations Manager at Opal Hotels Group plays a crucial role in overseeing property operations and ensuring guest satisfaction while supporting the General Manager.
Responsibilities and impact
Daily responsibilities include managing guest experience, leading operational departments, controlling costs, and ensuring team engagement and compliance with policies.
Compensation and benefits
The position offers a quarterly bonus potential, paid holidays, medical and dental benefits, a 401(k) package, life insurance, PTO, and employee discounts.
Experience and skills
Candidates should have a high school diploma or higher, at least two years of hotel supervisory experience, strong leadership skills, and proficiency in property management systems.
Career development
Opal Hotels Group provides opportunities for professional growth through team engagement initiatives and succession planning.
Work environment and culture
The company values integrity, collaboration, and a positive work environment, emphasizing superior service culture and guest satisfaction.
Company information
Opal Hotels Group is focused on delivering exceptional hospitality experiences, with a commitment to guest satisfaction and operational excellence.
Team overview
The Operations Manager will work closely with a diverse team, including department managers and associates, fostering a collaborative environment.
Unique job features
This role is distinguished by its comprehensive involvement in all operational departments and the opportunity to directly influence guest satisfaction and team performance.
Company overview
Opal Hotels Group is a prominent hospitality company specializing in the development, ownership, and management of a diverse portfolio of hotels and resorts. They generate revenue through room bookings, event hosting, dining services, and various guest amenities. Founded with a commitment to exceptional service and quality, Opal Hotels Group has expanded its footprint across multiple regions, becoming a recognized name in the industry. Key historical milestones include strategic acquisitions and partnerships that have bolstered their market presence and operational capabilities.
How to land this job
Position your resume to showcase your leadership experience, emphasizing your ability to manage operations, enhance guest satisfaction, and implement cost control strategies, all of which are key for the Operations Manager role at Opal Hotels Group.
Highlight your proficiency in property management systems and your experience in training staff on operational procedures, as these are essential to support the hotel’s operations effectively.
Apply through multiple platforms, including the Opal Hotels Group corporate site and LinkedIn, to broaden your reach and increase your chances of being noticed for the Operations Manager position.
Connect with current employees in the Executive Office at Opal Hotels Group on LinkedIn and engage with them. Ice breakers could include asking about their experience with guest satisfaction initiatives or inquiring about their favorite aspect of working at Opal.
Optimize your resume for ATS by incorporating relevant keywords such as 'guest satisfaction', 'operational expenses', and 'team engagement' to ensure it aligns with the job description and passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored and submitted to the right places.
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