Job summary
Job post source
This job is directly from Volunteers of America Los Angeles
Job overview
The IT Support Specialist role at Volunteers of America Los Angeles involves providing hardware and software support to ensure smooth IT operations across corporate and program locations, impacting overall organizational efficiency.
Responsibilities and impact
The specialist installs, troubleshoots, and maintains PC hardware and software, supports staff with training and technical assistance, implements new IT applications, and oversees third-party technicians as needed.
Compensation and benefits
The pay rate is $35.19 to $37.04 per hour with competitive medical, dental, vision, and retirement benefits offered by VOALA.
Experience and skills
Candidates must have an Associate's Degree in Computer Science or related field or two years of IT-related experience, plus three years of PC hardware experience; a Bachelor's Degree and software troubleshooting experience are preferred.
Work environment and culture
Volunteers of America Los Angeles is a non-profit focused on serving vulnerable populations, emphasizing community service and equal opportunity employment.
Company information
Volunteers of America Los Angeles is a non-profit human services organization providing social services like housing, rehabilitation, and educational programs to the Los Angeles community.
Job location and travel
This is an on-site position supporting both corporate headquarters and various program locations in Los Angeles.
Application process
Applicants must pass fingerprint clearance, background checks, and employment verifications; the employer participates in E-Verify to confirm work authorization.
Company overview
Volunteers of America Los Angeles (VOALA) is a non-profit organization dedicated to providing social services to vulnerable populations, including the homeless, veterans, and at-risk youth. They generate revenue through government grants, private donations, and fundraising events. Founded in 1896, VOALA has a long history of community service and advocacy, evolving to meet the changing needs of society. Their programs focus on housing, education, employment, and rehabilitation, aiming to empower individuals and strengthen communities.
How to land this job
Position your resume to highlight your experience in PC hardware support, troubleshooting, and software application assistance, emphasizing your ability to work on-site and support multiple locations as described by Volunteers of America Los Angeles.
Focus on showcasing your skills in installing, diagnosing, and repairing hardware and software systems, as well as your experience collaborating with IT operations and training staff on new technologies.
Apply through multiple platforms including the Volunteers of America Los Angeles corporate website and LinkedIn to maximize your application reach and visibility.
Connect on LinkedIn with IT team members or the IT Operations Manager at Volunteers of America Los Angeles; start conversations by mentioning your enthusiasm for supporting community services or asking about recent IT initiatives at VOALA.
Optimize your resume for ATS by incorporating keywords from the job description such as 'hardware support,' 'software troubleshooting,' 'IT systems maintenance,' 'user training,' and 'technical assistance' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn contacts to network with, saving you time and increasing your chances of landing the IT Support Specialist position at VOALA.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.