Job summary
Job post source
This job is directly from The Reynolds and Reynolds Company
Job overview
The Field IT Support Technician role involves onsite installation and maintenance of computer and specialized equipment, supporting company operations through technical service.
Responsibilities and impact
The technician will install and maintain hardware like servers, PCs, printers, and networking equipment, manage repair parts inventory, document work in a service system, and travel to customer sites using a company vehicle.
Compensation and benefits
The job offers medical, dental, vision, life insurance, a health savings account, 401(k) with up to 6% match, company vehicle, remote work equipment, paid holidays, vacation, and sick days.
Experience and skills
Candidates need a technical associate degree or equivalent experience, 1+ years in hardware etworking, valid driver's license with clean record, good communication and customer service skills; A+ or Network+ certification is a plus.
Work environment and culture
The company promotes work-life balance, a healthy non-smoking environment, and equal opportunity employment.
Company information
The Reynolds and Reynolds Company provides IT support services involving hardware and networking solutions.
Job location and travel
The role requires travel about 50% of the time with hotel stays, and includes remote work with company-provided equipment.
Unique job features
The job includes use of a company vehicle, paid training in Texas, and remote work setup with company devices.
Company overview
The Reynolds and Reynolds Company specializes in providing software, business forms, and professional services for automotive retailers. They generate revenue through the sale of dealership management systems (DMS), customer relationship management (CRM) tools, and digital marketing solutions. Founded in 1866, the company has a long history of innovation, including the development of the first automotive business forms. Today, Reynolds and Reynolds continues to lead in the automotive retail industry by offering cutting-edge technology and comprehensive support services.
How to land this job
Tailor your resume to emphasize hands-on experience with hardware installation and maintenance, particularly with servers, PCs, printers, routers, and networking equipment, as detailed in the job description at The Reynolds and Reynolds Company.
Highlight your ability to manage inventory and document work accurately, showcasing familiarity with service tracking systems and strong organizational skills.
Apply through multiple platforms including The Reynolds and Reynolds Company’s official corporate careers page and LinkedIn to maximize your visibility for the Field IT Support Technician role.
Connect on LinkedIn with current Field IT Support Technicians or IT staff at The Reynolds and Reynolds Company and initiate conversations by complimenting recent company initiatives or asking about their experience with onsite technical support and training.
Optimize your resume for ATS by incorporating keywords such as 'hardware installation,' 'networking,' 'customer service,' 'A+ certification,' and 'technical support,' ensuring your resume passes automated screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple job boards and LinkedIn, while also identifying and suggesting relevant contacts within The Reynolds and Reynolds Company to network with, saving you valuable time during your job search.
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