Axiom Technologies

IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Part-time/Freelancer) Coppell

COPPELL, TXPosted 30+ days ago

Job summary

  • Job overview

    This part-time/freelance IT/Desktop Support role at Axiom Technologies involves providing onsite and on-call assistance to end-users, ensuring optimal service delivery within the desktop computing environment.

  • Responsibilities and impact

    Daily tasks include providing first/second level contact for customer issues, troubleshooting various Windows operating systems and Microsoft Office applications, maintaining ticket updates for incidents, and performing preventative maintenance and repairs on IT equipment.

  • Compensation and benefits

    The position offers flexible work arrangements and the opportunity to choose IT requests and work cases, but specific salary details are not provided.

  • Experience and skills

    Candidates should have 1-2 years of relevant experience, a degree in Computer Science or related fields, and certifications such as CompTIA A+ or Microsoft Certified Professional, along with strong IT troubleshooting skills.

  • Career development

    The role allows for exposure to various IT projects, enabling professional growth and the ability to manage one's own workload.

  • Work environment and culture

    Axiom Technologies promotes a flexible work environment, allowing employees to manage their own schedules and choose their projects.

  • Company information

    Axiom Technologies is a global IT services partner that supports medium to large-scale enterprises, focusing on delivering comprehensive IT solutions.

  • Job location and travel

    The role requires travel to client locations within 10-20 miles as needed, with flexibility in work hours including weekends for emergencies.

  • Application process

    Interested candidates should forward their resume to the provided email address to apply for the position.

  • Unique job features

    Unique aspects include the ability to select IT requests and work cases independently, along with a flexible rostering system.

Company overview

Axiom Technologies is a global IT services provider specializing in managed IT services, cloud solutions, and digital transformation. They generate revenue by offering comprehensive IT support, infrastructure management, and consulting services to businesses across various industries. Founded in 2012, Axiom Technologies has grown rapidly, establishing a strong presence in multiple countries and earning a reputation for delivering innovative and reliable IT solutions. Their commitment to customer satisfaction and cutting-edge technology has positioned them as a trusted partner for organizations looking to enhance their IT capabilities.

How to land this job

  • Tailor your resume to showcase your experience in desktop support, troubleshooting skills, and familiarity with operating systems like Windows 7 and 10, as well as Microsoft Office applications, to align with Axiom Technologies' needs.

  • Highlight your problem-solving abilities and customer service skills, emphasizing your experience in providing timely and accurate assistance to end-users, as these are critical for this role.

  • Apply through multiple platforms, including Axiom Technologies' corporate site and LinkedIn, to maximize your chances of being noticed for this position.

  • Connect with professionals in the IT division at Axiom Technologies on LinkedIn to gather insights about the role and express your genuine interest in their work. Potential ice breakers could include asking about their favorite project or sharing your excitement about the company's innovative IT solutions.

  • Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'desktop support,' 'troubleshooting,' and 'customer service,' to enhance your visibility during the initial screening process.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored for each application, and effectively managing your job search to save time and increase your chances of landing the role.

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