Job summary
Job post source
This job is directly from Lookout Pest Control
Job overview
The Service Manager at Lookout Pest Control leads and develops a team of technicians to enhance customer satisfaction, retention, and operational efficiency, impacting company growth and culture.
Responsibilities and impact
The role involves managing up to 10 technicians, hiring and training staff, improving processes, communicating with customers, scheduling routes, and using CRM systems to support team and business goals.
Compensation and benefits
The position offers competitive compensation, a 401k with 6% match, health, dental, optical, life insurance, paid time off, and paid holidays, along with a passionate and empowering work culture.
Experience and skills
Candidates need a high school diploma or equivalent, strong communication and leadership skills, ability to work independently, manage time and teams effectively, and a proven track record managing teams of 5 or more.
Career development
Lookout Pest Control promotes from within and offers professional development and advancement opportunities including a leadership development program.
Work environment and culture
The company fosters an empowered, passionate, and inclusive culture valuing diversity, equity, and inclusion, with a focus on making everyone feel valued and accepted.
Company information
Lookout Pest Control is a reputable, well-established company with over 40 years of experience, a strong customer base, and high customer and employee retention rates.
Team overview
The candidate will manage a team of up to 10 technicians at the Nashville location, focusing on leadership and operational success.
Job location and travel
The job is based in Nashville with a branch team management focus.
Unique job features
The role includes unique leadership opportunities in a company committed to a 'Greatest Place to Work' culture and diversity, with a strong emphasis on internal promotion and employee development.
Company overview
Lookout Pest Control is a company specializing in pest management services, providing solutions for residential and commercial properties to control and eliminate various pests such as insects, rodents, and wildlife. They generate revenue by offering customized pest control plans, one-time treatments, and ongoing maintenance services to ensure pest-free environments for their clients. The company is known for its commitment to using environmentally friendly and safe pest control methods, reflecting a growing trend in the industry towards sustainable practices. Founded with a focus on customer satisfaction and effective pest management, Lookout Pest Control has built a reputation for reliability and expertise in the pest control sector. Understanding their emphasis on eco-friendly solutions and customer-centric approach can be advantageous for candidates looking to join their team.
How to land this job
Position your resume to highlight leadership experience managing teams of technicians, emphasizing your ability to hire, train, and develop employees to boost performance and retention.
Focus on showcasing your communication skills, customer service orientation, and experience with scheduling or routing support, as these are key components of the Service Manager role.
Apply through multiple channels such as Lookout Pest Control's corporate website and LinkedIn to maximize your visibility and chances of being noticed for this position.
Connect with current employees or managers in the service or operations division at Lookout Pest Control on LinkedIn, and use ice breakers like complimenting their company culture or asking about their experience with the leadership development program.
Optimize your resume for ATS by incorporating keywords from the job description such as 'team leadership,' 'employee training,' 'customer retention,' 'route scheduling,' and 'CRM system,' ensuring you match both skills and responsibilities.
Jennie Johnson's Power Apply feature can automate applying through various job boards, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and building relationships.
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