Job summary
Job post source
This job is directly from tango
Job overview
The Coordinator, Qualification II at tango is responsible for processing patient referrals accurately and facilitating communication between referral sources, patients, and healthcare agencies to ensure proper patient care.
Responsibilities and impact
The role involves receiving and entering referral information, verifying insurance eligibility, coordinating with patients and agencies, ensuring documentation compliance, escalating referrals for medical review, staffing referrals with home health agencies, and maintaining accurate records.
Experience and skills
Candidates must have a high school diploma or GED, some college preferred, and at least 2 years of experience as a Medical Assistant or Certified Nursing Assistant; proficiency in Microsoft Word, Excel, Adobe PDF, and strong typing and reading skills are required, with home care or healthcare background considered a plus.
Work environment and culture
tango emphasizes equal employment opportunities, a non-discriminatory environment, and reasonable accommodations for individuals with disabilities, promoting a professional and supportive work culture.
Company information
tango is a healthcare-related company focused on referral management, ensuring compliance with laws and policies to facilitate patient care coordination.
Team overview
The position reports to the Referral Management Supervisor within the Referral Management department, indicating a structured team environment focused on patient referral processing.
Job location and travel
The job is remote with an office located in Phoenix, AZ, requiring reliable internet or local commute if needed.
Unique job features
The job requires flexibility to work weekends and holidays, strong organizational and communication skills, and the ability to manage multiple tasks efficiently under pressure while maintaining empathy and professionalism.
Company overview
Tango is a technology company specializing in workforce management solutions, providing software that helps businesses streamline operations, enhance productivity, and improve employee engagement. They generate revenue through subscription-based models and service fees for their comprehensive suite of tools, which include time tracking, scheduling, and performance analytics. Founded in 2008, Tango has grown rapidly by focusing on innovation and customer-centric solutions, making it a key player in the HR tech industry.
How to land this job
Position your resume to highlight your experience with referral processing, patient communication, and medical documentation accuracy, as these are core to the Coordinator, Qualification II role at tango.
Emphasize familiarity with HIPAA compliance, insurance eligibility verification, and proficiency in Microsoft Word, Excel, and Adobe PDF, along with your ability to manage multiple tasks and maintain detailed records.
Apply through tango's official corporate website and LinkedIn job postings to maximize your application visibility and ensure you meet all submission requirements.
Connect on LinkedIn with current employees in the Referral Management department at tango; start conversations with ice breakers like commenting on recent company initiatives in healthcare referral management or asking about their experience working remotely at tango.
Optimize your resume for ATS by incorporating keywords from the job description such as 'referral processing,' 'HIPAA compliance,' 'insurance eligibility verification,' 'patient communication,' and 'medical documentation,' ensuring your resume passes initial automated screenings.
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