Job summary
Job post source
This job is directly from State of Ohio
Job overview
The Program Administrator 2 at the State of Ohio manages administrative operations for the Unemployment Compensation Review Commission, ensuring efficient office function and compliance with policies.
Responsibilities and impact
The role involves supervising staff, providing procedural and staffing direction, assisting with administrative processes like leave and disciplinary actions, supporting docketing and appeals processes, and maintaining high customer service standards.
Compensation and benefits
The position offers a pay rate of $36.01 per hour, full-time schedule from 8:30 AM to 5:00 PM, classified status, and is exempt from union membership.
Experience and skills
Candidates need 4 years of training or experience in business administration, management science, or public administration, or equivalent qualifications including supervisory or administrative experience; skills required include program management, customer service, decision making, and leadership.
Work environment and culture
The Commission values fairness, integrity, efficiency, and consistency, aiming to conduct business with respect and dignity for those served.
Company information
The Unemployment Compensation Review Commission is an independent body with three governor-appointed members, attorney hearing officers, and administrative staff, providing fair hearings on unemployment insurance appeals.
Job location and travel
The job is located at the James A Rhodes Office Tower 31 in Columbus, Franklin County, Ohio, USA.
Application process
Applicants should contact Gina King via email at Gina.Jessup@jfs.ohio.gov; the posting expires on July 25, 2025.
Unique job features
The role includes acting as a proxy in appeals voting, backup for court appeals processes, and providing evening phone hearing coverage as needed.
Company overview
The State of Ohio operates as a governmental entity providing a wide range of public services including education, healthcare, transportation, and public safety to its residents. It generates revenue primarily through state taxes, federal grants, and service fees. Established in 1803, Ohio has a rich history marked by industrial growth and political significance, being a key swing state in national elections. Working for the State of Ohio means contributing to the welfare and development of its diverse communities.
How to land this job
Position your resume to underscore your supervisory and administrative management experience, emphasizing your ability to manage staff, direct procedures, and serve as a liaison between leadership and teams, as these are central to the Program Administrator 2 role at State of Ohio.
Highlight specific skills such as program management, customer service excellence, policy enforcement, and experience with administrative systems like MyOhio and RC Express, reflecting the job’s operational and technical demands.
Apply through multiple platforms including the official State of Ohio careers website and LinkedIn to maximize your application’s reach and ensure it is considered across all available channels.
Connect on LinkedIn with current employees in the Unemployment Compensation Review Commission or related administrative divisions at State of Ohio. Use ice breakers like commenting on recent Commission initiatives or asking about their experiences managing complex administrative processes to build rapport.
Optimize your resume for ATS by incorporating keywords from the job description such as 'program management,' 'customer service,' 'administrative support,' 'policy enforcement,' and 'staff supervision' to improve your chances of passing automated screenings.
Use Jennie Johnson’s Power Apply feature to automate and tailor your applications, ensuring you apply through all relevant portals, optimize your resume for ATS, and identify LinkedIn contacts for networking, freeing you to focus on interview preparation and skill enhancement.
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