Job summary
Job post source
This job is directly from CNA Insurance
Job overview
The Complex Claims Consultant - Healthcare at CNA Insurance manages complex healthcare professional liability claims, playing a critical role in risk management and claim resolution for healthcare providers and facilities.
Responsibilities and impact
The role involves investigating, managing, and resolving complex healthcare liability claims, verifying coverage, setting reserves, collaborating with internal and external partners, negotiating settlements, overseeing litigation strategy, and mentoring junior staff.
Compensation and benefits
The salary ranges from $113,000 to $160,000 depending on location and experience, with a national base pay range of $72,000 to $141,000 in certain states; CNA provides a comprehensive benefits package including health, financial, emotional, and social wellbeing support.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, preferably six years in claim handling or medical malpractice litigation, strong knowledge of professional liability insurance, negotiation skills, and the ability to obtain an Insurance Adjuster License; JD and professional designations like CPCU are a plus.
Career development
The position offers opportunities for mentoring others and developing expertise in complex claims within a supportive leadership environment, fostering career growth in insurance claims management.
Work environment and culture
CNA promotes a culture valuing employee contributions, diversity, and collaboration, with a flexible hybrid work schedule and commitment to employee wellbeing.
Company information
CNA Insurance is a market leader insuring a wide range of healthcare providers and facilities, known for its strong industry presence and commitment to employee development.
Team overview
The consultant typically reports to a Director or above and works closely with internal partners such as Underwriting and Risk Control, as well as external parties like attorneys and insureds.
Job location and travel
The role offers a flexible, hybrid work schedule and is available near any CNA office, with multi-state jurisdiction claim handling responsibilities.
Unique job features
The job is distinguished by handling highly complex healthcare liability claims, requiring specialized expertise, and involves multi-state litigation strategy and collaboration with diverse stakeholders.
Company overview
CNA Insurance, founded in 1897, is a leading commercial property and casualty insurance company in the United States. They provide a wide range of insurance products including professional liability, workers' compensation, and commercial auto insurance. CNA makes money through underwriting premiums and investment income. The company has a strong history of financial stability and innovation in risk management solutions, making it a reputable and reliable choice for businesses seeking comprehensive insurance coverage.
How to land this job
Position your resume to highlight your expertise in managing complex healthcare professional liability claims, emphasizing your knowledge of policy interpretation, claim investigation, and resolution strategies specific to healthcare providers.
Focus on showcasing your ability to collaborate with internal partners like Underwriting and Risk Control, your experience in multi-state claim handling, and your skills in negotiating complex settlements and managing litigation strategies.
Apply through multiple platforms including CNA Insurance's official career page, LinkedIn, and reputable job boards that list CNA openings to maximize your application visibility.
Network by connecting with current employees in CNA’s Healthcare claims division on LinkedIn; start conversations with ice breakers such as commenting on recent healthcare insurance trends, asking about their experience managing complex claims, or mentioning CNA’s commitment to employee development and culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'healthcare professional liability claims,' 'policy coverage interpretation,' 'multi-state claims,' 'litigation strategy,' and 'claim resolution,' ensuring your resume passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume customization, identify optimal application channels, and discover LinkedIn connections for networking, allowing you to focus your time on interview preparation and strategic job search activities.
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