Job summary
Job post source
This job is directly from WorkinVirtual
Job overview
The Technical Account Manager at WorkinVirtual will develop and maintain customer relationships, ensuring satisfaction with products and services while providing technical expertise and project management.
Responsibilities and impact
Daily responsibilities include managing customer relationships, providing technical support, overseeing project execution, and driving customer success through adoption and satisfaction metrics.
Experience and skills
Candidates should have a Bachelor's degree in a related field and 5+ years of experience in a customer-facing role, with strong technical aptitude and project management skills.
Company information
WorkinVirtual specializes in providing innovative virtual solutions and services to enhance customer experiences.
Company overview
WorkinVirtual is a technology company specializing in providing remote job opportunities across various industries, including technology, design, writing, and marketing. The company operates as an online platform connecting employers with potential remote employees, facilitating a wide range of job roles. With a workforce of 51-200 employees, WorkinVirtual is headquartered in Doha, Qatar, and focuses on leveraging the growing trend of remote work to offer flexible employment solutions. The company generates revenue by acting as a bridge between job seekers and employers, likely through service fees or subscription models for job postings and access to candidate profiles.
How to land this job
Tailor your resume to highlight your strong customer relationship management skills, emphasizing your ability to develop and maintain relationships with technical decision-makers and IT teams, as these are key aspects of the Technical Account Manager role at WorkinVirtual.
Showcase your technical expertise by detailing your understanding of cloud-based technologies like AWS, Azure, or GCP, along with any experience providing technical support and conducting assessments, as this aligns with the job requirements.
Apply through various platforms to maximize your chances, including WorkinVirtual's corporate site and LinkedIn, to ensure your application reaches the right audience.
Connect with individuals in the customer success or technical account management division at WorkinVirtual on LinkedIn to learn more about the position; potential ice breakers could be discussing a recent industry trend or sharing insights about a relevant project you've worked on.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer relationship management,' 'technical expertise,' and 'project management' to enhance your chances of passing initial screenings.
Remember that Jennie Johnson's Power Apply feature can assist you in customizing your application, identifying the best channels to apply through, and helping you connect with relevant professionals, allowing you to focus on what truly matters in your job search.
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