Job summary
Job post source
This job is directly from Marsh McLennan Agency
Job overview
The Small Business Account Manager, Program Business at Marsh McLennan Agency manages client insurance programs to deliver customized service and measurable value, supporting business growth and client satisfaction.
Responsibilities and impact
The role involves planning and executing client service strategies, managing proposals, building client relationships, analyzing and recommending insurance coverage, coordinating with internal teams, negotiating with underwriters, maintaining data integrity, and mentoring peers to ensure efficient service delivery.
Compensation and benefits
The position offers a base salary range of $73,600 to $117,500, performance-based incentives, health and welfare benefits, tuition assistance, 401K savings, generous time off, hybrid work options, charitable contribution matches, and stock purchase opportunities.
Experience and skills
Candidates must have a Producer's License for Fire/Casualty or Life/Health, 2+ years of account management experience in insurance brokerage or similar, availability for travel, and transportation means; preferred qualifications include professional insurance designations like CPCU, ARM, CEBS, experience with agency management systems, and proficiency in Microsoft Office.
Career development
The company supports professional and personal development through tuition reimbursement, professional development opportunities, and a culture that encourages pursuing fulfilling projects and causes.
Work environment and culture
Marsh McLennan Agency promotes an inclusive, award-winning, and collaborative culture valuing diversity, ethics, and ambition, with a focus on colleague well-being and meaningful impact.
Company information
Marsh McLennan Agency is a leading insurance brokerage with over 11,000 employees, 200 offices across North America, offering business insurance, employee benefits, retirement, and private client insurance solutions as part of Marsh McLennan, a global professional services firm.
Team overview
The Account Manager works closely with Producers, Account Executives, Client Service Representatives, and other internal departments to deliver cohesive client service experiences and support business objectives.
Job location and travel
The role includes local and long-distance travel to client meetings and offers hybrid work arrangements, requiring reliable transportation for local travel.
Application process
Applications are accepted until January 1, 2026, with candidates encouraged to apply online and review company information and recruiting materials provided via website and social media links.
Unique job features
This position stands out with its hybrid work model, comprehensive benefits including stock purchase and charitable match programs, and a strong emphasis on personalized client service and professional growth within a top workplace culture.
Company overview
Marsh McLennan Agency (MMA) is a subsidiary of Marsh, a global leader in insurance broking and risk management. MMA provides business insurance, employee health and benefits, retirement, and private client insurance solutions to mid-sized companies across North America. They generate revenue through commissions and fees for their brokerage and consulting services. Founded in 2008, MMA has grown significantly through strategic acquisitions, expanding its footprint and service offerings to better meet client needs.
How to land this job
Position your resume to highlight your experience in client service execution, risk analysis, and insurance program management as these are core to the Small Business Account Manager role at Marsh McLennan Agency.
Emphasize your ability to collaborate with internal teams, manage client relationships through multiple communication channels, and your knowledge of insurance coverage, underwriting, and negotiation.
Apply through multiple platforms including the Marsh McLennan Agency corporate careers site and LinkedIn to maximize your exposure to this opportunity.
Connect with current employees in the Program Business division on LinkedIn, using ice breakers such as commenting on recent MMA initiatives, asking about their experience working with clients, or inquiring about tips for success in this role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client service strategy,' 'insurance brokerage,' 'policy management,' 'underwriting submissions,' and 'risk analysis' to ensure it passes automated screenings.
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