Ozaukee County

Information and Technology Applications and Support

PORT WASHINGTON, WIPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Ozaukee County

  • Job overview

    The Information and Technology Applications and Support role focuses on providing effective support for County hardware and software, including vendor coordination, and offers high-level support for multijurisdictional records and dispatch software.

  • Responsibilities and impact

    Daily responsibilities include providing high-level support for county software and hardware, testing and scheduling software updates, supporting digital media devices, and researching emerging technologies.

  • Compensation and benefits

    The starting pay range is $31.91 - $34.57, with a generous benefits package including health, dental, life, and vision insurance, paid time off, a pension program, and tuition reimbursement.

  • Experience and skills

    Candidates should have a two-year degree in electronics or a related field and five years of IT experience, with proficiency in personal computer setup, Windows Server, SQL, and experience with security camera systems.

  • Career development

    Opportunities for professional growth include access to continuing education and tuition reimbursement.

  • Work environment and culture

    Ozaukee County promotes an inclusive work environment and is committed to providing reasonable accommodations for employees with disabilities.

  • Company information

    Ozaukee County is an Equal Opportunity Employer that provides various services and support to its municipalities and law enforcement agencies.

  • Team overview

    The position does not involve supervising others but requires collaboration with the IT manager and command staff.

  • Job location and travel

    Work is primarily performed in an office environment with occasional travel and outdoor work conditions.

  • Application process

    Candidates should prepare to submit necessary documentation as specified in the job posting, with details on deadlines and application instructions provided by the employer.

  • Unique job features

    Unique aspects of the job include the opportunity to work with public safety technology and provide critical support to various county departments.

Company overview

Ozaukee County, located in Wisconsin, provides a range of public services to its residents, including health and human services, public safety, and infrastructure maintenance. The county generates revenue through property taxes, state and federal grants, and service fees. Established in 1853, Ozaukee County has a rich history of community development and civic engagement. It is known for its high quality of life, excellent schools, and numerous parks and recreational facilities.

How to land this job

  • Tailor your resume to emphasize your proficiency in supporting hardware and software systems, particularly those related to public safety and law enforcement, as outlined in the job description.

  • Highlight your experience with Windows Server, SQL, and security camera systems, showcasing your technical skills and ability to troubleshoot effectively.

  • Apply through multiple platforms, including Ozaukee County's corporate site and LinkedIn, to broaden your reach and increase your chances of being noticed for the position.

  • Connect with individuals in the IT division at Ozaukee County on LinkedIn, using ice breakers such as asking about their experience with specific software or expressing interest in the county's technology initiatives.

  • Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'hardware support,' 'software administration,' and 'customer service,' to improve visibility in applicant tracking systems.

  • Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process, ensuring your resume is tailored and submitted through the best channels while identifying networking opportunities.

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