Job summary
Job post source
This job is directly from MCI USA
Job overview
The Education Coordinator at MCI USA is an entry-level role supporting the Education and Certification team by coordinating educational programs and assisting learners and stakeholders.
Responsibilities and impact
The role involves managing education events in LMS and AMS, coordinating webinars and training events, handling customer inquiries, troubleshooting access issues, maintaining records, and supporting data entry and reporting.
Compensation and benefits
MCI USA offers PTO, 13 paid holidays including year-end closure, 401K, medical, dental, vision, supplementary insurances, employer-paid life and disability insurance, family building and mental health benefits, and a pet discount program.
Experience and skills
Candidates should have a bachelor's degree in Education, Communications, Business, or related fields, strong organizational and communication skills, customer service orientation, and the ability to manage multiple tasks and deadlines.
Career development
The company promotes growth opportunities and encourages learning within a mission-driven, inclusive environment.
Work environment and culture
MCI USA values diversity, inclusion, and a family-friendly work environment with a proactive and supportive team culture.
Company information
MCI USA is an established company known for its family-friendly policies and comprehensive benefits.
Team overview
The Education Coordinator supports the SDFM Education and Certification team, working closely with senior staff and diverse stakeholders including military and government professionals.
Application process
Applicants are encouraged to apply even if they do not meet all criteria; accommodations are available during application and interview processes; only selected candidates will be contacted.
Unique job features
The role offers exposure to digital learning systems and opportunities to contribute to process improvements in educational program delivery.
Company overview
MCI USA is a prominent company specializing in event management, strategic communications, and association management services. They generate revenue by offering tailored solutions to clients across various industries, including corporate, non-profit, and government sectors, helping them engage audiences and achieve their objectives through innovative event experiences and strategic communication campaigns. MCI USA is part of the global MCI Group, which was founded in 1987 and has expanded its presence worldwide, emphasizing its commitment to creating connections and fostering community growth. Candidates should note the company's dedication to sustainability and diversity, which are integral to its operational ethos and client interactions.
How to land this job
Tailor your resume to highlight your organizational skills, attention to detail, and ability to manage multiple tasks simultaneously, as these are key for the Education Coordinator role at MCI USA.
Emphasize experience or familiarity with digital learning systems such as LMS and AMS, customer service capabilities, and any administrative support roles you have held to align with the job description.
Apply through multiple platforms including MCI USA's official corporate website and LinkedIn to maximize your application's reach and visibility.
Connect with current employees in MCI USA's Education and Certification division on LinkedIn; start conversations by complimenting recent educational initiatives they've shared or asking about their experience working with digital learning platforms.
Optimize your resume for ATS by including keywords from the job description such as 'education events,' 'LMS,' 'customer service,' 'learner tracking,' and 'program coordination' to ensure it passes initial automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume for ATS, and identify LinkedIn connections, allowing you to focus more on preparing for interviews and networking.
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