Carson Group

Relationship and Operations Associate

COCKEYSVILLE, MDPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Carson Group

  • Job overview

    The Relationship and Operations Associate at Carson Group provides ongoing client service and supports financial advisors, acting as a key liaison to manage client accounts and ensure smooth operations.

  • Responsibilities and impact

    The role involves servicing advisors and clients with high-level support, managing client account setups and maintenance, coordinating asset transfers, ensuring compliance, attending client meetings, and mastering financial planning technology.

  • Compensation and benefits

    The position offers a base salary between $65,000 and $81,250, bonus potential, 401(k) with company match, comprehensive health benefits, PTO, parental and sabbatical leave, and wellness programs.

  • Experience and skills

    Preferred qualifications include a bachelor's degree in business, finance, or related field, five years in financial or banking industries, proficiency with financial advisor tools like Orion and Salesforce, Microsoft Office skills, and strong organizational and communication abilities.

  • Career development

    The company encourages continual personal and professional growth with training opportunities and a collaborative, innovative work environment.

  • Work environment and culture

    Carson Group promotes a fast-paced, collaborative, and innovative culture focused on health and wellness, maintaining a tobacco-free workplace.

  • Company information

    Carson Group is a financial services firm headquartered in Omaha, Nebraska, serving advisors and investors through its entities Carson Wealth, Carson Coaching, and Carson Partners, with a mission to be the most trusted in financial advice.

  • Team overview

    The associate supports one advisor closely, becoming their right hand in managing client relationships and operations.

  • Job location and travel

    The job is based in Omaha, Nebraska, with no specific mention of remote work or travel requirements.

  • Unique job features

    The role offers unique opportunities to become a subject matter expert in client experience software and financial planning technology, with involvement in client meetings and portfolio management.

Company overview

Carson Group is a financial services company that provides wealth management, coaching, and partnership solutions to financial advisors and investors. They generate revenue by offering a range of services including investment management, financial planning, and advisor support through their Carson Coaching and Carson Partners platforms. Founded by Ron Carson, the company has a history of innovation in the financial advisory industry, emphasizing transparency and client-focused solutions. Carson Group is known for its commitment to empowering advisors with the tools and resources needed to enhance client relationships and grow their practices.

How to land this job

  • Tailor your resume to emphasize your experience in client relationship management, operations support, and financial services, highlighting your ability to provide white glove service and attention to detail as outlined in the Relationship and Operations Associate role at Carson Group.

  • Highlight familiarity with financial advisor office tools such as Orion, Goldmine, Redtail, Salesforce, and any experience with custodians like Schwab or Fidelity, along with proficiency in Microsoft Office and financial planning software to align with the job requirements.

  • Apply through multiple channels including Carson Group's official corporate careers page and LinkedIn to maximize your application's visibility and increase your chances of being noticed by recruiters.

  • Connect with current employees in the Operations or Client Services divisions at Carson Group on LinkedIn, using ice breakers like commenting on recent company initiatives related to client experience or asking about the culture of collaboration and innovation mentioned in the job description.

  • Optimize your resume for ATS by incorporating keywords from the job posting such as 'client relationship management,' 'account maintenance,' 'financial planning technology,' 'project management,' and specific software names like 'Orion' and 'Salesforce' to ensure it passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and professional growth.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.