Job summary
Job post source
This job is directly from City Year
Job overview
The Service and Learning Director at City Year Miami leads the AmeriCorps Member journey and learning experience, playing a critical role in the Impact leadership team to strengthen schools and support student performance.
Responsibilities and impact
The Director creates and implements AmeriCorps Member learning plans, manages staff including Impact Coach and Operations Manager, facilitates continuous improvement, drives content development and facilitation, oversees coaching implementation, and supports a positive AmeriCorps Member experience.
Compensation and benefits
Full-time employees are eligible for benefits including vacation, sick days, medical, dental, vision, life insurance, disability coverage, Flexible Spending Accounts, and a 401(k) plan; employment is at-will and City Year does not sponsor work visas.
Experience and skills
Requires a bachelor's degree, 5+ years managing and training staff or young adults, preferably with education or youth development background, strong communication, coaching, facilitation skills, and commitment to diversity, equity, and inclusion; City Year/AmeriCorps experience is a plus.
Career development
The role involves leadership responsibilities with opportunities to engage in national network initiatives, conferences, and collaboration with City Year's national L&D professionals, supporting professional growth.
Work environment and culture
City Year fosters a diverse, youthful, high-energy, entrepreneurial, and fast-changing environment focused on continuous learning, community building, and service to students and the community.
Company information
City Year is a nonprofit organization focused on AmeriCorps members serving schools to improve student outcomes, with a national network and strong partnerships in education.
Team overview
The Director leads the Service and Learning team at City Year Miami, managing an Impact Coach and an AmeriCorps Member Experience and Operations Manager, collaborating closely with the Impact leadership team.
Job location and travel
The position is hybrid, combining on-site work in Miami schools with remote work, requiring travel to schools 2-3 times per month and occasional nights and weekends for events.
Application process
Applicants must submit an online application with a resume and cover letter via City Year's application portal; active staff must apply internally through Workday.
Unique job features
The role uniquely combines strategic leadership in learning and development with direct coaching in school environments, involvement in national network events, and responsibility for shaping the AmeriCorps Member experience from start to finish.
Company overview
City Year is an education-focused nonprofit organization that partners with public schools to help students stay on track to graduate. They deploy AmeriCorps members to provide classroom support, mentorship, and after-school programs, aiming to bridge the gap in high-need communities. Founded in 1988, City Year has grown significantly, now operating in numerous cities across the United States and internationally. Their revenue comes from a mix of government funding, corporate sponsorships, and private donations, all aimed at supporting their mission to improve educational outcomes.
How to land this job
Position your resume to highlight leadership in learning and development, especially your experience managing training programs and coaching teams, aligning with City Year’s focus on AmeriCorps member growth and impact.
Emphasize your ability to build strategic partnerships, manage diverse teams, and execute continuous improvement cycles, as these are key responsibilities in the Director of Service and Learning role.
Apply through multiple channels including City Year’s corporate website and LinkedIn to maximize your application visibility and ensure your materials reach the right hiring managers.
Connect with current City Year Impact team members on LinkedIn, particularly those in learning and development or leadership roles; use ice breakers like commenting on recent City Year initiatives, asking about their experience with AmeriCorps member development, or expressing enthusiasm for their community impact work.
Optimize your resume for ATS by incorporating keywords from the job description such as 'learning and development,' 'impact leadership,' 'coaching,' 'continuous improvement,' and 'strategic partnerships' to ensure it passes initial screenings.
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