Job summary
Job post source
This job is directly from FASHIONPHILE
Job overview
The Client Advisor, Luxury Sales at FASHIONPHILE is responsible for delivering exceptional service and cultivating strong client relationships to drive sales and procurement in the luxury re-commerce sector.
Responsibilities and impact
The role involves developing long-term client relationships, meeting sales and procurement goals, expanding the client base through networking, curating personalized product recommendations, and collaborating with internal teams to ensure a seamless client experience.
Compensation and benefits
The position offers a salary around $50,000 with variations based on location and candidate qualifications, plus medical, dental, vision coverage, FSA options, paid time off, 401(k) with match, life and disability insurance, and employee discounts.
Experience and skills
Candidates should have a high school diploma or equivalent, 2-3 years of luxury sales or client management experience, proficiency with CRM systems like Salesforce, strong communication skills, business acumen, and expertise in luxury handbags and accessories; prior customer service or entrepreneurial experience and an active client book are preferred.
Work environment and culture
FASHIONPHILE values diversity, creativity, and innovation, fostering an inclusive environment focused on sustainability and customer impact through both in-person and digital omni-channel experiences.
Company information
FASHIONPHILE is a luxury re-commerce company aiming to revolutionize the ultra-luxury fashion experience by extending product life cycles and making luxury more accessible to diverse customers.
Job location and travel
This is a remote selling role with flexible hours including weekends and holidays to meet client needs.
Unique job features
The role is distinguished by its focus on personalized client engagement in luxury re-commerce, leveraging deep product knowledge and collaboration across multiple internal teams to enhance client experience and brand standards.
Company overview
FashionPhile is a leading online platform specializing in the buying and selling of pre-owned luxury handbags, accessories, and jewelry. Founded in 1999, the company has established itself as a trusted marketplace by offering a rigorous authentication process to ensure the authenticity of every item sold. FashionPhile generates revenue through consignment fees and direct purchases of luxury goods, which are then resold at a markup. Notably, the company has partnered with Neiman Marcus, allowing customers to drop off items at select locations, further enhancing its service offerings and market reach.
How to land this job
Position your resume to highlight your experience in luxury sales and client relationship management, emphasizing your ability to exceed sales targets and KPIs consistently in a high-end retail environment.
Focus on showcasing your expertise with luxury handbags and accessories, your proficiency with CRM tools like Salesforce, and your strong communication skills across multiple platforms.
Apply through multiple channels including FASHIONPHILE's corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current FASHIONPHILE employees in the Luxury Sales or Client Services divisions on LinkedIn; start conversations by complimenting their recent company initiatives or asking for advice on excelling in luxury clienteling roles.
Optimize your resume for ATS by incorporating keywords such as 'luxury sales,' 'client relationship management,' 'Salesforce,' 'clienteling,' 'sales targets,' and 'luxury handbags' to ensure it passes initial screenings effectively.
Use Jennie Johnson's Power Apply feature to automate applying through various platforms, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, freeing up your time to prepare for interviews and refine your sales pitch.
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