Job summary
Job post source
This job is directly from Climate Pros, LLC
Job overview
The IT Helpdesk Technician at Climate Pros, LLC is responsible for troubleshooting and resolving technical issues across various devices and systems, serving as a key IT support expert.
Responsibilities and impact
The role involves managing Active Directory, Windows Servers, LAN/WAN, Office 365, SharePoint, domains, device management, VOIP support, and assisting with hardware/software rollouts to ensure IT infrastructure stability.
Experience and skills
Candidates should have 1-3 years of IT Helpdesk experience, IT security expertise, preferred certifications like A+, Network+, Security+, strong communication skills, and the ability to manage multiple tasks and priorities independently.
Work environment and culture
The work environment is a normal office setting with occasional travel (5%), requiring physical activity such as standing, walking, and lifting up to 50 pounds.
Job location and travel
The job is based in an office environment with occasional customer site visits and field technician ride-alongs.
Unique job features
The position includes hands-on work with enterprise services like Office 365 and involves a mix of technical support and infrastructure management duties.
Company overview
Climate Pros is a leading provider of commercial refrigeration, HVAC, and building automation services. They generate revenue through installation, maintenance, and repair services for grocery stores, convenience stores, and other commercial facilities. Founded in 2006, the company has grown significantly, expanding its footprint across the United States. Climate Pros is known for its commitment to sustainability and energy efficiency, offering innovative solutions that help clients reduce their environmental impact.
How to land this job
Position your resume to highlight your hands-on experience with Active Directory management, Office 365 administration, and troubleshooting across PCs, laptops, and mobile devices, as these are key responsibilities at Climate Pros, LLC.
Emphasize your knowledge of Windows Server administration, LAN/WAN, DNS, VPN, and VOIP systems support, along with any IT security expertise and relevant certifications like A+, Network+, or Security+ to align with the job's technical requirements.
Apply through multiple channels including Climate Pros, LLC's corporate website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with IT team members or helpdesk technicians at Climate Pros, LLC on LinkedIn to inquire about the role and company culture; use ice breakers like commenting on recent IT projects they shared or asking how they manage complex technical support challenges.
Optimize your resume for ATS by incorporating exact keywords from the job description such as 'Active Directory,' 'Office 365,' 'Windows Server,' 'IT security,' and 'troubleshooting' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the IT Helpdesk Technician role.
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