Job summary
Job post source
This job is directly from Palo Alto Networks
Job overview
The Principal UX Mixed Method Researcher at Palo Alto Networks leads mixed-methods research to improve user experience in complex enterprise cybersecurity platforms, driving user-centered decisions and scalable usability practices.
Responsibilities and impact
The role involves leading end-to-end mixed-methods research, integrating quantitative and qualitative data, communicating findings to diverse audiences, scaling usability testing across teams, improving research operations, and facilitating cross-functional alignment workshops.
Compensation and benefits
The salary range is $133,000 to $215,500 per year, potentially including restricted stock units and bonuses; benefits include FLEXBenefits wellbeing spending account, mental and financial health resources, and personalized learning opportunities.
Experience and skills
Requires 6-8+ years of UX research experience with expertise in qualitative and quantitative methods, proven success in complex enterprise environments, ability to translate insights for various stakeholders, experience scaling usability testing, and familiarity with research operations and participant recruitment.
Career development
Opportunities include mentoring others, working autonomously, and contributing to high-impact cybersecurity projects in a fast-paced, mission-driven environment.
Work environment and culture
The company values collaboration, innovation, integrity, inclusion, and offers a flexible office-based work environment fostering casual interactions and trusted relationships.
Company information
Palo Alto Networks is a cybersecurity company focused on protecting digital infrastructure with innovative solutions, emphasizing employee-driven values and continuous learning.
Team overview
The candidate will join the product design team tackling complex cybersecurity UX challenges, shaping how users navigate and understand cybersecurity products globally.
Job location and travel
The role is primarily office-based with flexibility offered as needed, supporting collaboration and in-person interactions.
Unique job features
The job is distinguished by its focus on large-scale enterprise UX challenges in cybersecurity, combining mixed-methods research with strategic influence and scaling usability testing across teams.
Company overview
Palo Alto Networks is a global cybersecurity leader known for providing advanced firewalls and cloud-based security solutions to protect enterprises from cyber threats. They generate revenue through the sale of hardware, software subscriptions, and support services. Founded in 2005 by Nir Zuk, the company has grown rapidly, acquiring several firms to enhance its security offerings and expand its market reach. Their innovative approach and commitment to cybersecurity make them a key player in the industry.
How to land this job
Tailor your resume to emphasize your expertise in both qualitative and quantitative UX research methods, highlighting experience with complex enterprise environments and large-scale information architecture projects, as these are central to the Principal UX Mixed Method Researcher role at Palo Alto Networks.
Focus on showcasing your ability to translate research insights into actionable guidance for diverse audiences, from designers and product managers to executives, and your skills in scaling usability testing through training and toolkit development.
Apply through multiple channels including Palo Alto Networks' official careers page and LinkedIn to maximize your application visibility and leverage different platform-specific application features.
Connect with current UX researchers and product design team members at Palo Alto Networks on LinkedIn; open your messages with ice breakers like commenting on recent Palo Alto Networks product launches or expressing your enthusiasm for the company's mission to protect digital infrastructure.
Optimize your resume for ATS by incorporating keywords from the job description such as 'mixed-methods research,' 'information architecture,' 'usability testing,' 'research operations,' and 'cross-functional collaboration' to ensure your resume passes automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailoring your resume, submitting applications across multiple platforms, and identifying relevant Palo Alto Networks contacts on LinkedIn, allowing you to focus more on preparing for interviews and networking.
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