First Citizens Bank

Technology Quality Assurance Analyst II (Remote)

REMOTEPosted 18 days ago

Job summary

  • Job post source

    This job is directly from First Citizens Bank

  • Job overview

    The Technology Quality Assurance Analyst II role at First Citizens Bank involves performing independent quality checks and supporting functional testing processes for real-time payments in a remote capacity.

  • Responsibilities and impact

    The analyst will write test cases, perform manual testing, create test plans, participate in defect meetings, analyze data for accuracy, and contribute to risk mitigation by ensuring quality in IT programs and policies.

  • Compensation and benefits

    The base pay ranges from $100,000 to $120,000 depending on skills and experience, with potential variable incentives, bonuses, and benefits as part of a competitive total rewards program.

  • Experience and skills

    Candidates need a Bachelor's degree with 2 years or a High School diploma with 6 years of Quality Assurance experience in Financial Services; preferred skills include Selenium, SQL, Agile, Jira, Confluence, ServiceNow, and financial/payments background; ASQ certification is preferred.

  • Company information

    First Citizens Bank offers a competitive benefits program and focuses on quality and risk mitigation in financial services technology.

  • Job location and travel

    This is a remote position available in multiple U.S. markets.

  • Application process

    Applications are accepted for 3 days from the posting date, with possible extensions or early closure due to business needs or applicant volume.

  • Unique job features

    The role includes leadership opportunities such as leading defect or testing meetings if the test lead is unavailable and involves working with real-time payment systems.

Company overview

First Citizens Bank is a financial institution that provides a range of banking services including personal banking, business banking, and wealth management. They generate revenue through interest on loans, fees for services, and investment income. Founded in 1898, the bank has a long history of stability and growth, and it has expanded significantly through strategic acquisitions, including the recent acquisition of CIT Group in 2022, enhancing its commercial banking capabilities.

How to land this job

  • Position your resume to highlight your experience in quality assurance within financial services, emphasizing your skills in manual testing, test case creation, and defect management as outlined in the job description for First Citizens Bank.

  • Focus on showcasing your familiarity with tools and methodologies such as Selenium, SQL, Agile, Jira, Confluence, and ServiceNow, along with your ability to analyze data and communicate findings effectively, which are key responsibilities for this role.

  • Apply through multiple platforms including the First Citizens Bank corporate careers page and LinkedIn to maximize your chances of being noticed for the Technology Quality Assurance Analyst II position.

  • Connect with current employees in the Quality Assurance or Technology divisions at First Citizens Bank via LinkedIn; use ice breakers like commenting on recent projects related to real-time payments or asking about the team’s approach to risk management and test strategy development.

  • Optimize your resume for ATS systems by incorporating keywords from the job description such as 'manual testing,' 'Selenium,' 'SQL,' 'Agile Methodology,' 'defect management,' and 'data analysis' to ensure it passes initial automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and learning more about the company.

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