Job summary
Job post source
This job is directly from Hercules Industries
Job overview
The Outside Sales Support Representative at Hercules Industries provides administrative and customer service support to outside sales representatives, facilitating HVAC product sales and order processing.
Responsibilities and impact
The role involves processing price quotes, entering orders, coordinating with other departments for order delivery, handling customer inquiries, supporting counter sales, and maintaining product knowledge through training.
Compensation and benefits
The position pays $24.00-$34.50 per hour with a Monday to Friday schedule from 7:30 am to 4 pm. Benefits include medical, dental, vision, disability insurance, life insurance, paid holidays, vacation, sick time, flexible spending plan, wellness program, employee assistance program, 401(k) with company match, employee stock ownership plan, and quarterly profit-sharing bonuses.
Experience and skills
Candidates should have a high school diploma or GED, customer service orientation, strong verbal and phone communication skills, proficiency in MS Office, and the ability to organize tasks and meet deadlines. HVAC knowledge and clerical experience are preferred but not required.
Work environment and culture
Hercules Industries promotes a fast-paced work environment with a focus on customer service, community involvement, and employee ownership culture.
Company information
Hercules Industries is an employee-owned company specializing in HVAC products, offering comprehensive benefits and encouraging community service participation.
Job location and travel
The job operates Monday through Friday with potential overtime and occasional weekend work, in a moderate to occasionally loud work environment.
Unique job features
The company offers unique benefits such as an employee stock ownership plan, quarterly profit-sharing bonuses, and paid time for community service activities.
Company overview
Hercules Industries is a leading manufacturer and distributor of HVAC (heating, ventilation, and air conditioning) products. Established in 1962, the company has grown to become a significant player in the HVAC industry, providing a wide range of products including sheet metal, equipment, and accessories. They generate revenue through the sale of these products to contractors, builders, and other businesses in the construction and maintenance sectors. Notably, Hercules Industries is a family-owned business, which emphasizes its commitment to customer service and community involvement.
How to land this job
Position your resume to highlight your customer service skills, administrative support experience, and ability to manage sales-related tasks efficiently, as these are key to the Outside Sales Support Representative role at Hercules Industries.
Emphasize your proficiency with Microsoft Office, attention to detail, organizational skills, and ability to handle order processing, price quoting, and communication with customers and sales reps.
Apply through multiple channels including the Hercules Industries corporate careers page, LinkedIn job postings, and other job boards where the position is listed to maximize your chances.
Connect with current Hercules Industries employees in the sales or customer service divisions on LinkedIn; start conversations by referencing recent company initiatives, asking about team culture, or expressing enthusiasm for Hercules' employee ownership and community involvement programs.
Optimize your resume for ATS by incorporating keywords such as 'customer service,' 'order processing,' 'price quotations,' 'Microsoft Office,' and 'sales support' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify optimal application channels, and discover LinkedIn contacts to network with, freeing you to focus on interview preparation and skill enhancement.
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