Job summary
Job post source
This job is directly from Draft Note Design
Job overview
The Entry Level Customer Service Assistant will provide exceptional support to clients, managing inquiries and handling customer issues, contributing to the overall client satisfaction.
Responsibilities and impact
Daily responsibilities include managing customer inquiries, resolving issues, and providing information about services while maintaining a positive attitude and strong organizational skills.
Compensation and benefits
The pay ranges from $19.50 to $31.00 per hour, with benefits including comprehensive health, dental, and vision insurance, paid time off, a 401(k) retirement plan with company match, and opportunities for professional development.
Experience and skills
Candidates should have a high school diploma or equivalent, with previous customer service experience preferred but not required, along with strong communication and problem-solving skills.
Career development
There are opportunities for professional development and career growth within a supportive and collaborative work environment.
Work environment and culture
The company promotes a supportive and collaborative work culture, emphasizing a positive attitude and commitment to excellent customer service.
Company information
Draft Note Design focuses on providing exceptional client support and services, aiming to create a positive impact through its customer service team.
Team overview
The specific team dynamics and size are not detailed, but the role emphasizes collaboration and support among team members.
Company overview
Draft Note Design is a multifaceted design studio based in Los Angeles, specializing in branding, bespoke marketing campaigns, social media, and email management. Led by President and Creative Director Christopher Eshnaur, the company positions itself as more than just an architecture firm, emphasizing its role as visionaries and artists. They generate revenue through a variety of services including marketing, customer service, and administrative support. The company is actively hiring for multiple entry-level positions, indicating growth and expansion.
How to land this job
Position your resume to highlight your communication skills, attention to detail, and any customer service experience, even if minimal, to align with the Entry Level Customer Service Assistant role at Draft Note Design.
Emphasize your ability to multitask, proficiency with office software, and a positive attitude, as these are key traits that Draft Note Design is seeking in candidates.
Apply through multiple platforms, including Draft Note Design's corporate website and LinkedIn, to enhance your visibility for this position.
Connect with employees in the customer service division at Draft Note Design on LinkedIn to inquire about the role, using ice breakers like asking about their experience with the company culture or recent projects they enjoyed.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'communication skills,' and 'CRM software' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored, while also identifying the best channels and connections for networking opportunities.
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