Job summary
Job post source
This job is directly from Suddath International
Job overview
The Operations Assistant at Suddath International supports shipment tracking and communication to ensure timely delivery and smooth logistics operations.
Responsibilities and impact
The role involves monitoring shipment status, updating databases, communicating with agents and customers, expediting delayed shipments, handling documentation, and performing administrative tasks like data entry and phone management.
Experience and skills
Requires an associate's degree in business preferred or equivalent experience, one year of customer service or logistics experience, strong communication, problem-solving, prioritization, Microsoft Office skills, and ability to handle multiple tasks under deadlines.
Work environment and culture
The work environment is a cubicle with moderate noise, requiring physical activities like sitting, standing, and occasional lifting up to 10 pounds, emphasizing organization and communication skills.
Unique job features
The job requires strong multitasking, problem-solving, and communication skills in a logistics context with no travel required.
Company overview
Suddath International is a global moving, relocation, and logistics company that provides services such as household goods moving, office relocations, and supply chain management for both corporate and residential clients. The company generates revenue by offering end-to-end logistics solutions, including international freight forwarding, warehousing, and specialized transportation services. Founded in 1919 and headquartered in Jacksonville, Florida, Suddath has grown through acquisitions and strategic partnerships, expanding its global footprint and service offerings. Notably, Suddath is recognized for its investment in technology and compliance with industry standards, which supports its reputation for reliability and customer service. Candidates should be aware of Suddath’s strong focus on innovation, customer satisfaction, and its long-standing presence in the moving and logistics industry.
How to land this job
Position your resume to highlight your experience in shipment monitoring, tracking, and customer communication, emphasizing your ability to meet delivery deadlines and manage logistics details effectively.
Focus on showcasing your strong organizational, problem-solving, and multitasking skills, as well as proficiency with Microsoft Office and data entry, which are critical for this Operations Assistant role.
Apply through multiple platforms including Suddath International's corporate careers page and LinkedIn to maximize your application visibility and reach.
Connect with current employees in Suddath's logistics or operations divisions on LinkedIn to ask about the company culture and role specifics; ice breakers could include asking about their experience during peak season or how they manage shipment tracking challenges.
Optimize your resume for ATS by incorporating keywords from the job description such as 'shipment tracking,' 'customer service,' 'logistics,' 'data entry,' 'Microsoft Office,' and 'problem-solving' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume to the job description, and identify relevant LinkedIn contacts to network with, saving time and increasing your chances of landing the job.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.