Job summary
Job post source
This job is directly from Kuvalis Solutions LLC
Job overview
The Customer Service Admin Coordinator role at Kuvalis Solutions LLC focuses on coordinating customer service and administrative functions to enhance client experience and support internal operations.
Responsibilities and impact
The coordinator will manage customer service workflows, maintain records, respond to inquiries, organize schedules, ensure smooth internal communication, support reporting on service metrics, and assist with CRM data management.
Compensation and benefits
The position offers flexible work-from-home options, a collaborative team culture, opportunities for growth in customer experience and operations, health benefits if applicable, and competitive compensation.
Experience and skills
Candidates should have strong communication and multitasking skills, familiarity with CRMs like Zendesk, HubSpot, or Salesforce, be detail-oriented, organized, proactive problem solvers, comfortable working independently and remotely, and tech-savvy with Microsoft Office or Google Workspace knowledge.
Career development
The role provides opportunities for growth in customer experience and operations within the company.
Work environment and culture
Kuvalis Solutions LLC promotes a collaborative and supportive team culture with flexible remote work policies.
Job location and travel
The job offers a flexible work-from-home policy, indicating remote work options.
Unique job features
The job features a flexible remote work policy and involvement in both customer service and administrative coordination, enhancing client experience and internal operations.
Company overview
Kuvalis Solutions LLC is a technology consulting firm specializing in providing IT services, software development, and digital transformation solutions to businesses across various industries. The company generates revenue by offering tailored technology consulting, custom software engineering, and managed IT support, often through project-based contracts or ongoing service agreements. Founded with a focus on innovation and client-centric strategies, Kuvalis Solutions has built a reputation for helping organizations optimize operations and implement scalable technology solutions. Candidates should be aware that the company values adaptability, technical expertise, and a collaborative approach to problem-solving. Notable for its commitment to continuous learning and staying ahead of industry trends, Kuvalis Solutions is positioned as a trusted partner for businesses seeking to modernize their technology infrastructure.
How to land this job
Position your resume to highlight your coordination skills between customer service and administrative teams, emphasizing your ability to streamline workflows and improve client experiences at Kuvalis Solutions LLC.
Focus on showcasing your proficiency with CRMs like Zendesk, HubSpot, or Salesforce, your strong communication abilities, and your knack for multitasking and problem-solving, as these are key for this role.
Submit applications through multiple channels including Kuvalis Solutions LLC’s corporate careers page and LinkedIn to maximize your exposure and chances of consideration.
Connect with current employees in the customer service or operations divisions at Kuvalis Solutions LLC on LinkedIn; you can break the ice by asking about their experience with the company’s remote work culture or inquiring how they manage cross-team communication effectively.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service coordination,' 'CRM management,' 'workflow organization,' and 'customer satisfaction metrics' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, saving you time and increasing the effectiveness of your job search.
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