Patient Administrative Coordinator

DOWNERS GROVE, ILPosted 20 days ago

Job summary

• Job post source

  This job is directly from Team Rehabilitation Physical Therapy

• Job overview

  The Patient Administrative Coordinator at Team Rehabilitation Physical Therapy serves as the first point of contact for patients, facilitating communication and supporting patient success in therapy within outpatient physical therapy clinics.

• Responsibilities and impact

  The role involves greeting patients, verifying appointments, managing schedules, assisting with insurance questions, maintaining electronic records, collecting copayments, supporting clinic performance through data input and reports, and multitasking in a fast-paced environment while reporting to the clinic director.

• Compensation and benefits

  The position offers $16 to $22 per hour, competitive pay, benefits for full and part-time employees, a free medical plan, monthly bonuses, 401(k) match, educational incentives, generous PTO, profit sharing, and mentorship.

• Experience and skills

  Preferred qualifications include Spanish-speaking ability, high school diploma or equivalent, experience in patient-centered healthcare or customer service, excellent communication skills, solid basic computer skills, and a commitment to diversity, equity, and inclusion initiatives.

• Career development

  Team Rehabilitation offers excellent educational incentives and mentorship opportunities to support professional growth.

• Work environment and culture

  The company values respect, non-discrimination, and inclusivity, emphasizing a diverse workforce and a supportive, patient-centered environment.

• Company information

  Team Rehabilitation Physical Therapy is a network of therapist-owned outpatient clinics across several states, focused on high-quality physical, occupational, and speech therapy with a history of growth since 2001.

• Job location and travel

  The clinics are located in Michigan, Illinois, Indiana, Wisconsin, and Georgia, with a patient-facing role likely at one of these outpatient clinics.

• Unique job features

  The role is distinguished by its focus on patient interaction, insurance coordination, data management, and supporting clinic performance in a dynamic healthcare setting.

Company overview

Team Rehabilitation Physical Therapy specializes in providing high-quality physical therapy services to help patients recover from injuries, surgeries, and various physical conditions. They generate revenue through patient consultations, therapy sessions, and partnerships with healthcare providers and insurance companies. Founded in 2001, the company has grown significantly, establishing numerous clinics across multiple states, emphasizing a patient-centric approach and employing highly trained therapists to ensure effective treatment outcomes.

How to land this job

• Position your resume to highlight your strong interpersonal and communication skills, emphasizing your ability to greet and assist patients in a friendly and professional manner, which aligns with Team Rehabilitation Physical Therapy’s focus on patient satisfaction and care.

• Emphasize experience or skills related to scheduling, insurance verification, billing, and electronic record keeping, as these are key responsibilities detailed in the job description for the Patient Administrative Coordinator role.

• Apply through multiple channels such as the Team Rehabilitation Physical Therapy corporate career page, LinkedIn, and other job boards where the position is listed to maximize your application’s visibility.

• Connect with current employees in the administrative or clinic management divisions at Team Rehabilitation Physical Therapy on LinkedIn. Use ice breakers like commenting on their clinic’s recent expansion or expressing genuine interest in their commitment to patient care and diversity initiatives.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient communication,' 'insurance verification,' 'electronic medical records,' 'billing,' and 'multitasking in fast-paced environments.' This will help your resume pass initial automated screenings.

• Utilize Jennie Johnson’s Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and further networking.