Visionworks of America

Retail Sales Associate

CHARLOTTE, NCPosted 23 days ago

Job summary

  • Job post source

    This job is directly from Visionworks of America

  • Job overview

    The Retail Sales Associate at Visionworks of America is responsible for delivering excellent customer service and supporting patients with their eyewear needs, playing a key role in the customer experience.

  • Responsibilities and impact

    The associate engages with customers to recommend products, measures for eyewear, maintains product knowledge, meets daily sales goals, and supports store operations like inventory restocking and order fulfillment.

  • Compensation and benefits

    The position offers a pay rate of $13.19 to $17.57 per hour for part-time work, with benefits including vision coverage, paid parental and bereavement leave, 401(k) savings plan, paid time off, employee discounts, and medical and dental for full-time employees.

  • Experience and skills

    Preferred qualifications include one year of related customer or patient experience and a high school diploma or equivalent; however, experience is not strictly necessary.

  • Career development

    The job description mentions continuous training and development to maintain product and optical knowledge, supporting professional growth in the optical retail field.

  • Work environment and culture

    Visionworks emphasizes a diverse, equitable, and inclusive work environment where all employees are valued and heard, promoting authentic leadership and individuality.

  • Company information

    Visionworks of America is part of VSP Vision, committed to quality vision care and customer service, with a focus on diversity and inclusion.

  • Unique job features

    This role includes opportunities for bonuses, equity, and commissions as part of the compensation package, distinguishing it from typical retail positions.

Company overview

Visionworks of America is a leading provider of eye care services and optical retail in the United States. They specialize in offering comprehensive eye exams, contact lenses, and a wide selection of eyewear, including prescription glasses and sunglasses. The company generates revenue through the sale of optical products and services, leveraging a network of retail locations and an online platform. Founded in 1988, Visionworks has grown significantly, becoming a subsidiary of VSP Global in 2019, which has expanded its reach and resources in the optical industry.

How to land this job

  • Tailor your resume to showcase your customer service skills and ability to engage warmly with customers, emphasizing your passion for helping others look and see great, as highlighted by Visionworks' focus on care and charisma.

  • Highlight any experience or knowledge related to optics, retail sales, or managing customer journeys to align with the role's requirement to deliver a seamless Visionworks experience and meet daily sales goals.

  • Apply through multiple platforms including the Visionworks corporate careers page and LinkedIn to maximize your chances of being seen by recruiters and hiring managers.

  • Connect with current Visionworks employees, especially those in retail or optical specialist roles, on LinkedIn and use ice breakers like complimenting their store's customer service reputation or asking about their favorite part of working at Visionworks to start a conversation.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer experience,' 'sales goals,' 'optical knowledge,' 'eyewear,' and 'inventory management' to ensure your application passes initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn connections, freeing up your time to prepare for interviews and other job search activities.

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