Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Candidate Care Associate (CCA) role supports the talent acquisition process by managing pre-hire and post-hire activities to ensure a positive recruiting experience and operational excellence.
Responsibilities and impact
The CCA assists recruiters with administrative tasks, manages service level agreements, schedules interviews, coordinates post-offer processes including background checks and clearances, arranges candidate travel, maintains confidentiality, and manages Applicant Tracking System tasks.
Experience and skills
The role requires at least 3 years of business or office experience with strong customer service and administrative skills, excellent communication, attention to detail, HR knowledge, and proficiency in Microsoft Office; Workday recruiting experience is preferred.
Work environment and culture
The role emphasizes a culture of operational excellence and alignment with the mission to build a safer, more prosperous world by minimizing waste.
Company information
Hudson RPO is a recruiting firm managing this role for a client, with the APAC team handling the recruitment process.
Team overview
The CCA reports to the Hudson RPO Account Manager and works closely with recruiters and hiring teams.
Job location and travel
The position offers remote or hybrid work options.
Unique job features
The role includes managing SLA commitments and working within an ATS, with a focus on improving candidate communication and experience.
Company overview
Hudson RPO is a global recruitment process outsourcing company that specializes in providing tailored recruitment solutions to businesses across various industries. They make money by offering services such as talent acquisition, employer branding, and recruitment technology consulting, helping organizations streamline their hiring processes and improve their talent acquisition strategies. The company has a significant history of innovation in the recruitment sector, having established itself as a leader in the RPO industry through its commitment to delivering customized and scalable recruitment solutions. Hudson RPO's expertise in leveraging technology and data-driven insights has enabled them to consistently meet the evolving needs of their clients.
How to land this job
Position your resume to highlight your strong customer service and administrative skills, emphasizing your experience supporting recruiting and onboarding processes to align with Hudson RPO's Candidate Care Associate role.
Focus on showcasing your proficiency with Applicant Tracking Systems, especially any experience with Workday recruiting, and your ability to maintain confidentiality and manage multiple tasks under tight deadlines.
Apply through multiple platforms including Hudson RPO's corporate career site, LinkedIn, and other job boards where the Candidate Care Associate role is posted to maximize your application visibility.
Connect on LinkedIn with Hudson RPO's talent acquisition or HR divisions, using ice breakers like asking about their approach to candidate experience or mentioning your shared interest in operational excellence and recruitment innovation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'candidate care,' 'ATS management,' 'customer service,' 'talent acquisition,' and 'Workday recruiting' to ensure it passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best places to apply, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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