Job summary
Job post source
This job is directly from Chapters Health System
Job overview
The Triage RN role at Chapters Health System provides telephonic nursing support to patients and families, playing a critical role in patient care and service delivery.
Responsibilities and impact
The RN triages phone calls, provides telephone advice and education, documents patient information in EMR, coordinates in-person visits when needed, and supports patients and families with reassurance and problem resolution.
Experience and skills
Requires a current Florida or multi-state RN license, at least one year of nursing experience (hospice or hospital preferred), EMR experience, strong communication, critical decision-making, clinical skills, and ability to work under stress; bilingual Spanish preferred.
Work environment and culture
Chapters Health System emphasizes a mission-driven culture focused on outstanding patient care, teamwork, professionalism, and community involvement.
Company information
Chapters Health System is a healthcare provider committed to patient care and community service, with a focus on hospice and related services.
Job location and travel
This is a remote position for Florida residents with potential requirements to report to physical locations during emergencies or technical issues.
Unique job features
The job includes telephonic nursing with potential emergency on-site reporting, use of EMR systems, and requires managing emotional stress related to terminally ill patients.
Company overview
Chapters Health System is a leading provider of post-acute care services, specializing in hospice, palliative care, and home health services. They generate revenue through a combination of Medicare, Medicaid, private insurance reimbursements, and donations. Founded in 1983, the organization has grown significantly, expanding its services across multiple counties in Florida. Chapters Health System is known for its patient-centered approach, focusing on enhancing the quality of life for patients with advanced illnesses.
How to land this job
Tailor your resume to highlight your current Florida RN license and your ability to obtain a multi-state license quickly, emphasizing your compliance with licensing requirements.
Focus on showcasing your telephonic nursing experience, proficiency with EMR/EHR systems, and strong patient communication skills, especially in high-stress and fast-paced environments.
Apply through multiple platforms such as Chapters Health System's corporate careers page, LinkedIn, and other nursing job boards to maximize your application visibility.
Connect with current Triage RNs or nursing leadership at Chapters Health System on LinkedIn, using ice breakers like commenting on their patient care mission or asking about their experience managing telephonic triage calls.
Optimize your resume for ATS by including keywords like 'triage nursing,' 'telephonic support,' 'EMR/EHR proficiency,' 'patient assessment,' and 'critical decision making' drawn directly from the job description.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job posting sites, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
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