Patient Service Coordinator

ALEXANDRIA, VAPosted 21 days ago

Job summary

• Job post source

  This job is directly from Patient First

• Job overview

  The Patient Service Coordinator at Patient First oversees front office operations to ensure efficient patient registration, discharge, and customer service.

• Responsibilities and impact

  The role involves supervising front office staff, managing patient registration and discharge, monitoring wait times, handling payments, scheduling staff, training new employees, conducting meetings, and maintaining daily deposits and reports.

• Experience and skills

  Candidates must be at least 18 years old, have a high school diploma or equivalent, keyboarding skills, excellent communication abilities, with preferred clerical and supervisory experience of one year each.

• Work environment and culture

  The position emphasizes a positive, warm, and professional atmosphere fostering teamwork and friendly customer service.

Company overview

Patient First is a healthcare provider specializing in urgent and primary care services. They make money by offering medical services such as walk-in urgent care, primary care, and occupational health services, which are billed to patients and insurance companies. Founded in 1981, Patient First has grown to operate numerous centers across multiple states, focusing on providing convenient, high-quality care with extended hours and on-site lab and x-ray facilities. Their commitment to patient-centered care and accessibility has established them as a trusted name in the healthcare industry.

How to land this job

• Tailor your resume to highlight supervisory experience, clerical skills, and proficiency in managing front office operations, emphasizing your ability to lead teams and maintain efficient patient flow.

• Focus on showcasing your communication skills, customer service excellence, and experience with scheduling and report review, as these are key to the Patient Service Coordinator role at Patient First.

• Apply through Patient First's official corporate website and LinkedIn, as multiple application entries increase your chances of being noticed by recruiters.

• Connect with current Front Office managers or Patient Service Coordinators at Patient First on LinkedIn; use ice breakers like complimenting their leadership style or asking about their experience managing patient flow and staff.

• Optimize your resume for ATS by including keywords such as 'supervising front office employees,' 'patient registration and discharge,' 'staff scheduling,' 'customer service,' and 'performance evaluations' to ensure it passes initial screenings.

• Jennie Johnson's Power Apply feature can automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and enhancing your job search effectiveness.