Job summary
Job post source
This job is directly from E&H Hardware Group, LLC
Job overview
The Retail Department Lead at E&H Hardware Group will shape exceptional shopping experiences and build lasting customer relationships while leading a department in a hardware retail environment.
Responsibilities and impact
Daily responsibilities include providing exceptional customer service, leading the assigned department, managing store operations, and collaborating with the Store Manager on merchandising and sales strategies.
Experience and skills
Candidates should have a passion for customer service, DIY expertise, and preferably some retail experience, along with physical stamina for the job's demands.
Career development
There are ample opportunities for professional development and advancement within the company, especially given the growth potential across 32 stores in Ohio.
Work environment and culture
E&H Hardware Group fosters a customer-centric culture focused on exceptional service and a positive shopping experience.
Company information
Founded in 1959, E&H Hardware Group is affiliated with Ace Hardware Corporation, a leading hardware wholesaler in America, known for its commitment to quality and service.
Company overview
E&H Hardware Group, LLC is a company that operates a chain of hardware stores, primarily under the Ace Hardware brand. They generate revenue by selling a wide range of hardware products, tools, and home improvement supplies to both individual consumers and professional contractors. The company is known for its customer-centric approach, offering personalized service and expert advice to help customers with their projects. E&H Hardware Group has a history of growth and expansion, often acquiring existing stores and converting them to the Ace Hardware brand, which is a cooperative that allows for local ownership while benefiting from a national brand's buying power and marketing. This business model enables them to maintain a strong local presence while leveraging the advantages of a larger organization.
How to land this job
Position your resume to showcase your strong customer service skills and passion for DIY home improvement, as these are essential for the Department Lead role at E&H Hardware Group, LLC.
Emphasize your ability to lead a department, maintain a well-organized sales floor, and manage inventory effectively, as these responsibilities are critical to the position.
Apply through multiple platforms including E&H Hardware Group's corporate site and LinkedIn to maximize your application exposure for this role.
Connect with individuals in the retail division at E&H Hardware Group on LinkedIn to inquire about the Department Lead position and express your enthusiasm for the company culture.
Potential ice breakers could include discussing your favorite DIY project or asking for insights on their customer service approach at E&H Hardware Group.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'customer service,' 'department leadership,' and 'DIY expertise' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and you effectively connect with potential contacts at E&H Hardware Group, allowing you to focus on your job search.
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