E&H Hardware Group, LLC

Retail Department Lead Full-Time

Posted a month ago

Job summary

  • Job post source

    This job is directly from E&H Hardware Group, LLC

  • Job overview

    The Retail Department Lead at E&H Hardware Group will shape exceptional shopping experiences and build lasting customer relationships while leading a department in a hardware retail environment.

  • Responsibilities and impact

    Daily responsibilities include providing exceptional customer service, leading the assigned department, managing store operations, and collaborating with the Store Manager on merchandising and sales strategies.

  • Experience and skills

    Candidates should have a passion for customer service, DIY expertise, and preferably some retail experience, along with physical stamina for the job's demands.

  • Career development

    There are ample opportunities for professional development and advancement within the company, especially given the growth potential across 32 stores in Ohio.

  • Work environment and culture

    E&H Hardware Group fosters a customer-centric culture focused on exceptional service and a positive shopping experience.

  • Company information

    Founded in 1959, E&H Hardware Group is affiliated with Ace Hardware Corporation, a leading hardware wholesaler in America, known for its commitment to quality and service.

Company overview

E&H Hardware Group, LLC is a company that operates a chain of hardware stores, primarily under the Ace Hardware brand. They generate revenue by selling a wide range of hardware products, tools, and home improvement supplies to both individual consumers and professional contractors. The company is known for its customer-centric approach, offering personalized service and expert advice to help customers with their projects. E&H Hardware Group has a history of growth and expansion, often acquiring existing stores and converting them to the Ace Hardware brand, which is a cooperative that allows for local ownership while benefiting from a national brand's buying power and marketing. This business model enables them to maintain a strong local presence while leveraging the advantages of a larger organization.

How to land this job

  • Position your resume to showcase your strong customer service skills and passion for DIY home improvement, as these are essential for the Department Lead role at E&H Hardware Group, LLC.

  • Emphasize your ability to lead a department, maintain a well-organized sales floor, and manage inventory effectively, as these responsibilities are critical to the position.

  • Apply through multiple platforms including E&H Hardware Group's corporate site and LinkedIn to maximize your application exposure for this role.

  • Connect with individuals in the retail division at E&H Hardware Group on LinkedIn to inquire about the Department Lead position and express your enthusiasm for the company culture.

  • Potential ice breakers could include discussing your favorite DIY project or asking for insights on their customer service approach at E&H Hardware Group.

  • Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'customer service,' 'department leadership,' and 'DIY expertise' to enhance your chances of passing initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and you effectively connect with potential contacts at E&H Hardware Group, allowing you to focus on your job search.

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