Job summary
Job post source
This job is directly from Northwell Health
Job overview
The Manager, Infrastructure Services - Eastern Region at Northwell Health leads the infrastructure operations team to ensure stable and efficient technology support for clinical and administrative functions.
Responsibilities and impact
The role involves managing infrastructure staff, collaborating with various technical teams and vendors, overseeing system stability and upgrades, managing budgets, and ensuring operational procedures and testing strategies are in place.
Compensation and benefits
The salary is determined based on factors like location, experience, and education, with potential modifications; specific benefits are not detailed but likely include standard health system offerings.
Experience and skills
Requires a Bachelor's degree or equivalent experience, 6-8 years relevant experience, and 2-5 years in leadership; preferred experience includes ServiceNow and Epic systems, and willingness to work onsite and travel locally.
Company information
Northwell Health is a large health system focused on clinical and administrative technology support, emphasizing collaboration and operational excellence.
Team overview
The candidate will manage a team of infrastructure services members and supervisors, collaborating with network, database, application support, security teams, and vendors.
Job location and travel
The position requires 100% onsite work with travel to various locations in eastern Long Island.
Unique job features
The role includes leadership during outages and incidents, involvement in enterprise system architecture, and collaboration with the Project Management Office for timely project delivery.
Company overview
Northwell Health is a prominent healthcare network in New York, providing comprehensive medical services through its extensive network of hospitals, outpatient facilities, and specialized care centers. They generate revenue primarily through patient care services, insurance reimbursements, and innovative healthcare solutions. Founded in 1997 through the merger of North Shore Health System and Long Island Jewish Medical Center, Northwell has grown to become one of the largest healthcare providers in the state, known for its commitment to medical research, education, and community health initiatives.
How to land this job
Tailor your resume to highlight leadership experience managing infrastructure operations teams, focusing on your ability to oversee day-to-day activities and resolve operational issues in clinical and administrative environments.
Emphasize collaboration skills with network, database, application support, and security teams, as well as vendor management, showcasing your role as a technical advisor and project collaborator.
Apply through multiple channels including Northwell Health's corporate careers site and LinkedIn to maximize your visibility and application reach for the Manager, Infrastructure Services position.
Connect on LinkedIn with current employees in Northwell Health's infrastructure or technology operations divisions; use ice breakers like commenting on recent infrastructure projects at Northwell or asking about team approaches to managing system outages.
Optimize your resume for ATS by incorporating keywords from the job description such as 'infrastructure operations,' 'ServiceNow,' 'Epic,' 'team leadership,' 'change management,' and 'project management' to improve screening success.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts to network with, allowing you to focus your time on preparation and interview readiness.
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