Job summary
Job post source
This job is directly from Brilliant Earth
Job overview
The Jewelry Sales Consultant at Brilliant Earth provides exceptional customer experiences by guiding customers through jewelry purchases in-person and virtually, contributing to sales targets and brand advocacy.
Responsibilities and impact
The consultant manages sales leads, assists customers with purchases and post-sale services, enforces showroom policies, uses ERP systems for task management, and promotes the company's mission.
Compensation and benefits
The role offers competitive compensation, quarterly and monthly sales bonuses, a robust benefits package including medical, dental, vision insurance, 401k match, paid time off, parental leave, employee discounts, wellness reimbursements, and professional development opportunities.
Experience and skills
Candidates should have a passion for customer service, strong communication skills, attention to detail, goal-driven sales experience, and the ability to collaborate effectively in a fast-paced environment.
Career development
Brilliant Earth provides career growth through regular one-on-one meetings, training opportunities, annual reviews, and a culture focused on collaboration and advancement.
Work environment and culture
The company fosters a diverse, mission-driven, inclusive, and collaborative culture with frequent team events, respect, encouragement, and a commitment to sustainability and transparency.
Company information
Brilliant Earth is a fast-growing e-commerce jeweler focused on sustainable, transparent, and compassionate jewelry, emphasizing quality and conscience in its products and culture.
Job location and travel
This position is in-person at the Central West End showroom in St. Louis, MO, with a full-time schedule including weekends.
Application process
Applicants must submit a resume and cover letter including a sentence about their favorite diamond shape; the process includes email confirmation, a recruiting phone call, an online exercise, and a video interview with leadership.
Unique job features
The job offers unique opportunities to work with luxury sustainable jewelry, engage in both in-person and virtual sales platforms, and be part of a mission-driven company with strong employee wellness and community involvement programs.
Company overview
Brilliant Earth is a global leader in ethically sourced fine jewelry, specializing in conflict-free diamonds and sustainable practices. Founded in 2005 by Beth Gerstein and Eric Grossberg, the company aims to transform the jewelry industry by offering transparency and ethical sourcing. They generate revenue through the sale of engagement rings, wedding bands, and other fine jewelry, emphasizing responsible sourcing and environmental stewardship. Notable for their commitment to social responsibility, Brilliant Earth also donates a portion of their profits to communities impacted by the jewelry trade.
How to land this job
Tailor your resume to highlight your customer service skills and ability to create personalized, memorable experiences, emphasizing your passion for luxury sales and exceeding sales targets, which are core to the Jewelry Sales Consultant role at Brilliant Earth.
Showcase your communication skills and experience managing multiple sales channels such as in-person, phone, live chat, or email to reflect the diverse engagement methods mentioned in the job description.
Apply through multiple platforms including Brilliant Earth's corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your chances and visibility.
Connect with current Brilliant Earth Jewelry Sales Consultants or team members on LinkedIn, using ice breakers like commenting on their posts about sustainable jewelry or asking about their favorite diamond shape to start a conversation related to the company's mission and role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'luxury customer experience,' 'sales targets,' 'customer engagement,' 'product knowledge,' and 'team collaboration' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application sources, and find relevant LinkedIn contacts to network with, allowing you to focus your energy on interview preparation and personal branding.
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