Job summary
Job post source
This job is directly from Walden University
Job overview
The Student Success Advisor at Walden University plays a crucial role in facilitating student success by implementing strategies that help students achieve their academic goals and maintain connections within the online community.
Responsibilities and impact
Daily responsibilities include advising students on university policies, managing their expectations, providing outreach to at-risk students, and collaborating with university staff to address inquiries effectively.
Compensation and benefits
The expected salary range for this position is between $18.7 and $32.86, with benefits including health, dental, vision, life insurance, a 401k with a 6% employer match, 15 paid vacation days, and 12 paid holidays plus 2 floating holidays.
Experience and skills
Candidates must have a bachelor's degree (master's preferred) and 1-3 years of experience in a service-oriented or university setting, along with strong communication and problem-solving skills.
Career development
Opportunities for professional growth include developing counseling and coaching skills, as well as the potential for advancement within the university's support teams.
Work environment and culture
Walden University promotes a hybrid work model that fosters creativity and team relationships, emphasizing support for adult learners and a commitment to social change.
Company information
Walden University, part of Adtalem Global Education, offers over 100 online degree programs and has graduated more than 174,000 students, accredited by the Higher Learning Commission.
Team overview
The team consists of Student Success Advisors who work collaboratively to support students, with a focus on building personalized relationships and addressing academic needs.
Job location and travel
The position is hybrid, requiring in-office work near Minneapolis, MN, for four days a week starting Q1 2025, with Fridays working from home.
Application process
Interested candidates should prepare necessary documentation and follow application instructions available on the Walden University careers page.
Unique job features
This role is distinguished by its focus on proactive student engagement and support in an online learning environment.
Company overview
Walden University is an accredited online institution that offers a wide range of degree programs, including bachelor's, master's, and doctoral degrees, primarily in fields such as education, health sciences, counseling, and management. The university generates revenue through tuition fees and various educational services provided to its students. Founded in 1970, Walden University was established with a mission to provide higher education opportunities to adult learners and working professionals, emphasizing social change and practical application of knowledge.
How to land this job
Position your resume to showcase a genuine commitment to student success, emphasizing your ability to build supportive relationships and provide proactive guidance, as these are key elements of the Student Success Advisor role at Walden University.
Highlight your experience in service-oriented environments or educational settings, particularly any roles where you facilitated student transitions or provided academic advising, as this aligns closely with the job's responsibilities.
Apply for the position through multiple platforms, including Walden University's corporate site and LinkedIn, to maximize your chances of being noticed by the hiring team.
Network with individuals in the Student Success division at Walden University on LinkedIn to gather insights about the role and the team culture; potential ice breakers could include asking about their favorite part of working with students or discussing recent initiatives at the university.
Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'student success,' 'academic advising,' and 'proactive strategies,' to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus your time on preparing for interviews and networking effectively.
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