Five-Star AudioVisual

Manager, Production Operations, Midtown Manhattan, NY (112)

NEW YORK, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Five-Star AudioVisual

  • Job overview

    The Manager, Production Operations at Five-Star AudioVisual oversees daily production floor activities ensuring timely and quality delivery of audio/visual services, impacting client satisfaction and operational efficiency.

  • Responsibilities and impact

    The role involves managing technician workflows, inventory control, client billing review, attending key meetings, ensuring customer service excellence, mentoring staff, and promoting professional development and training.

  • Compensation and benefits

    The position offers full-time benefits including 401(k) with matching, Roth 401(k) with matching, medical, dental, vision insurance, health savings account, life insurance, paid sick time, vacation time, and company paid holidays.

  • Experience and skills

    Requires minimum 3 years hands-on experience in events and audio/visual industry with knowledge of audio, video, lighting, and computer systems; leadership skills, planning, organization, problem-solving abilities, customer service experience, excellent communication skills, valid driver's license, and ability to travel; audiovisual certification preferred.

  • Career development

    The job promotes professional development and training to improve business acumen, technical knowledge, and service skills within a positive work environment.

  • Work environment and culture

    The company culture emphasizes Five-Star core values, professionalism, positive working environment, and strong team orientation.

  • Company information

    Five-Star AudioVisual specializes in event production and audiovisual services with a focus on client satisfaction and quality service delivery.

  • Team overview

    The manager reports to the Director, Event Production and leads operational staff ensuring client satisfaction and revenue maximization.

  • Job location and travel

    The job is located in Midtown Manhattan, NY, with travel required for large events.

  • Unique job features

    The role includes managing complex event production operations with a focus on the Experiential Method and cost efficiency recommendations, distinguishing it from similar roles.

Company overview

Five-Star AudioVisual is a leading provider of audiovisual services, specializing in delivering tailored solutions for events, meetings, and conferences across various industries. The company generates revenue by offering a comprehensive range of services, including equipment rental, technical support, and event production, ensuring seamless audio and visual experiences for their clients. Established in 1995, Five-Star AudioVisual has built a reputation for excellence and innovation, partnering with hotels, resorts, and conference centers to enhance their event offerings. Their commitment to customer service and cutting-edge technology has positioned them as a trusted partner in the audiovisual industry.

How to land this job

  • Tailor your resume to highlight hands-on experience in managing audio, video, and lighting equipment, emphasizing your ability to oversee event production operations and ensure timely delivery and quality control.

  • Showcase leadership skills by detailing your experience managing teams, mentoring staff, and promoting a positive work environment aligned with company core values.

  • Emphasize your advanced technical knowledge of PC and Mac software related to audiovisual setups, as well as your ability to plan, organize, and solve problems efficiently.

  • Apply through multiple channels such as Five-Star AudioVisual's corporate career page, LinkedIn job postings, and reputable job boards to maximize your application visibility.

  • Connect with current employees in the event production or operations division at Five-Star AudioVisual on LinkedIn; start conversations by commenting on recent company events or asking about their experience with the Experiential Method.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'audio/visual setups,' 'equipment management,' 'customer service,' 'team leadership,' and 'event production operations.'

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections to network with, saving time and increasing your chances of landing the role.

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