Job summary
Job post source
This job is directly from Total Mechanical, Inc.
Job overview
The Account Manager at Total Mechanical, Inc. manages commercial service repair requests to ensure timely customer responses, playing a key role in building operations and customer service.
Responsibilities and impact
The Account Manager evaluates and prioritizes repair requests, assists with preventive maintenance orders, maintains technician information, ensures SOP compliance, and stays updated on vendor equipment.
Compensation and benefits
The position offers medical, dental, and vision insurance, a 401K retirement plan, paid time off and holidays, and a wellness program with gym reimbursement and rewards.
Experience and skills
Candidates need a high school diploma or GED and 1 to 2 years of service quoting experience, with the ability to operate computer software in an office setting.
Work environment and culture
The company emphasizes customer service and provides a supportive environment with wellness programs and equal opportunity employment.
Company information
Total Mechanical, Inc. is Southeast Wisconsin’s largest locally owned mechanical contractor, providing construction, automation, maintenance, and emergency services.
Team overview
The role is within the Building Operations division at the corporate headquarters in Pewaukee, reporting to the Account Manager Supervisor.
Job location and travel
The job is located at Total Mechanical's corporate headquarters in Pewaukee, Wisconsin.
Unique job features
The role involves hands-on problem solving in a high-impact environment with a focus on maintaining critical building systems and creating operational procedures.
Company overview
Total Mechanical, Inc. is a comprehensive mechanical contracting company that provides a wide range of services including HVAC, plumbing, electrical, and building automation systems. They generate revenue by offering design, installation, and maintenance services for both commercial and residential projects, ensuring efficient and sustainable building operations. Established in 1968, Total Mechanical has built a reputation for quality and reliability, serving various sectors such as healthcare, education, and industrial facilities. The company is known for its commitment to innovation and customer satisfaction, continuously adapting to industry advancements and environmental standards.
How to land this job
Position your resume to highlight your experience in handling service repair requests, quoting, and prioritizing customer needs, as these are core responsibilities for the Account Manager role at Total Mechanical, Inc.
Emphasize your ability to maintain vendor relationships, assist with preventive maintenance orders, and ensure adherence to standard operating procedures, showcasing your organizational and communication skills.
Apply through multiple channels including Total Mechanical's corporate website and LinkedIn to maximize your chances of being noticed by the hiring team.
Connect with current employees in the Building Operations division on LinkedIn to learn more about the company culture and role expectations; use ice breakers like commenting on recent projects they’ve shared or asking about their experience working with vendor management and SOPs.
Optimize your resume for ATS by incorporating keywords from the job description such as 'service repair requests,' 'preventive maintenance,' 'vendor coordination,' 'SOP compliance,' and 'technical support' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify the best application platforms, and find LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and career growth.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.