Job summary
Job post source
This job is directly from CSG
Job overview
The Senior Communications Manager at CSG leads global corporate communications to develop impactful messaging that supports company goals and enhances employee engagement.
Responsibilities and impact
The role involves managing key communication initiatives, creating compelling content, partnering cross-functionally to distill information, aligning internal and external messaging, and staying current on communication trends.
Compensation and benefits
The position offers a salary range of $115,043.95 to $184,071.59, eligibility for bonuses, healthcare including dental, medical, and vision, paid vacation, volunteer and holiday time off, work from home options, and employee belonging groups.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, 8+ years in communications especially in B2B and external environments, excellent writing and editing skills, strong executive presence, project management skills, and proficiency in English.
Work environment and culture
CSG promotes a culture of integrity, innovation, impact, and inclusion, emphasizing empowerment, authenticity, and bold thinking in a supportive work environment.
Company information
CSG is a technology company with over 40 years of experience helping global brands solve business challenges and improve customer and employee experiences in the digital economy.
Team overview
The Senior Communications Manager reports to the Director of Global Corporate Communications and collaborates with teammates and functional leaders across the company.
Job location and travel
The position is remote within the United States.
Application process
Applicants should submit their applications at csgi.com/careers within at least 5 days from the posting date; accommodations are available for disabilities through provided contact information.
Unique job features
The role offers the opportunity to influence global communication strategy during a growth phase, with a focus on innovative storytelling and employee engagement.
Company overview
CSG is a global leader in providing innovative customer engagement solutions, primarily serving the telecommunications, media, and entertainment industries. They make money by offering a comprehensive suite of software and services that help companies manage customer interactions, billing, and revenue management. Founded in 1982, CSG has a rich history of evolving alongside technological advancements, consistently expanding its offerings to include digital transformation services and cloud-based solutions. The company is known for its commitment to driving customer success and operational efficiency, making it a significant player in the customer experience management sector.
How to land this job
Position your resume to showcase your extensive experience in corporate communications, emphasizing your ability to craft compelling, creative messaging that influences attitudes and behaviors across global audiences.
Highlight your project management skills and your capacity to collaborate cross-functionally with senior leadership and functional teams, demonstrating your strategic communication impact.
Apply through multiple platforms including CSG's official career site at csgi.com/careers and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current employees in CSG's global Corporate Communications division on LinkedIn; use ice breakers like commenting on recent company growth initiatives or asking about how the team integrates internal and external messaging strategies.
Optimize your resume for ATS by incorporating keywords from the job description such as 'corporate communications,' 'messaging strategy,' 'cross-functional collaboration,' 'executive presence,' and 'employee engagement' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and discover relevant LinkedIn contacts, allowing you to focus your time on networking and interview preparation.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.