Job summary
Job post source
This job is directly from Kaeser Compressors USA
Job overview
The Help Desk Technician role at Kaeser Compressors USA involves providing IT support to employees, maintaining IT systems, and ensuring smooth operation of computer hardware and software to support company productivity.
Responsibilities and impact
The technician will provide help desk support, troubleshoot and repair computer systems, install and configure equipment, manage new hire system setups, maintain inventory and service logs, and escalate unresolved issues appropriately.
Compensation and benefits
The position offers a competitive salary, excellent benefits including Profit Sharing, a 401(k) Plan, on-site exercise facilities, free exercise classes, and a health and wellness program.
Experience and skills
Candidates should have a high school diploma (college degree preferred), good communication and phone skills, proficiency in Google Workspace, SAP experience preferred, and the ability to work onsite regularly and travel as needed.
Work environment and culture
Kaeser Compressors values exceptional customer service, innovation, and a supportive work environment with a focus on quality and environmental standards.
Company information
Kaeser Compressors is a leading global supplier of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide, known for energy-efficient and effective air system solutions.
Job location and travel
The position is based at the Fredericksburg location with requirements for regular onsite attendance and occasional travel to other offices.
Unique job features
The role includes unique benefits such as on-site exercise facilities and wellness programs, and involves working within a company committed to diversity and affirmative action policies.
Company overview
Kaeser Compressors USA specializes in manufacturing and providing compressed air systems, including rotary screw compressors, portable compressors, and air treatment products. The company generates revenue by selling these high-quality, energy-efficient products and offering maintenance services. Founded in 1919 in Germany, Kaeser has a long history of innovation and engineering excellence, expanding its operations globally to serve various industries such as manufacturing, automotive, and pharmaceuticals.
How to land this job
Tailor your resume to highlight your experience in help desk support, troubleshooting, and familiarity with IT systems, emphasizing skills in hardware and software installation and repair relevant to Kaeser's industrial environment.
Showcase your proficiency with Google Workspace and any experience with SAP, as these are preferred tools for the role, along with strong communication skills and customer service orientation.
Apply through multiple channels including Kaeser Compressors USA’s official corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current employees in the IT or Help Desk department at Kaeser Compressors USA on LinkedIn; use ice breakers like commenting on recent company initiatives or asking about their experience with Kaeser’s IT infrastructure to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'help desk support,' 'troubleshooting,' 'Google Workspace,' 'SAP,' 'hardware installation,' and 'customer service' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple job portals, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and follow-ups.
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