Precision Solutions

Communications and Customer Engagement Associate

PORTLAND, ORPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Precision Solutions

  • Job overview

    The Communications & Customer Engagement Associate will enhance customer relationships and support essential businesses through effective communication and outreach strategies.

  • Responsibilities and impact

    Daily tasks include engaging customers, improving communication methods, collaborating cross-functionally, and conducting workshops to enhance team communication skills.

  • Experience and skills

    Candidates should have solid customer service experience, preferably in hospitality, along with strong interpersonal skills and the ability to work in a dynamic environment.

  • Career development

    Regular coaching and mentorship are integral to this role, promoting professional growth.

  • Company information

    Precision Solutions is focused on connecting essential businesses to consumers through technology and service support, especially in adapting to the new normal.

  • Unique job features

    This role emphasizes relationship-building and offers opportunities to lead communication workshops.

Company overview

Precision Solutions is a leading provider of advanced engineering and technology services, specializing in custom solutions for industries such as aerospace, defense, and manufacturing. They generate revenue through a combination of consulting services, product development, and long-term maintenance contracts. Founded in 1998, the company has a rich history of innovation, including the development of proprietary software tools and cutting-edge hardware systems that have set industry standards. Their commitment to quality and customer satisfaction has earned them a reputation as a trusted partner for complex technical challenges.

How to land this job

  • Tailor your resume to showcase your customer service experience, emphasizing your relationship-building skills and ability to actively listen, as these are crucial for the Communications and Customer Engagement Associate role at Precision Solutions.

  • Highlight your experience in crafting communication strategies and working cross-functionally, as collaboration is key in this position.

  • Apply through multiple channels including Precision Solutions' corporate site and LinkedIn to maximize your exposure and opportunities.

  • Connect with professionals in the communications and customer engagement division at Precision Solutions on LinkedIn to gain insights about the role and the company culture.

  • Consider using ice breakers such as asking about their favorite outreach strategy or how they handle customer feedback to initiate meaningful conversations.

  • Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer engagement,' 'relationship-building,' and 'communication strategies' to ensure it passes initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your applications are tailored and targeted.

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