Job summary
Job overview
The Operations Manager at Hard Rock Cafe is responsible for managing departmental P&L and supporting senior leadership in achieving business objectives while upholding brand standards.
Responsibilities and impact
Daily responsibilities include managing labor schedules, mentoring staff, ensuring guest satisfaction, executing brand standards, and supporting senior management in team development.
Experience and skills
Candidates should have over 3 years of experience in an operations managerial role within a high-volume, casual-themed restaurant, along with strong communication and problem-solving skills.
Work environment and culture
Hard Rock International promotes an inclusive workplace culture, emphasizing their motto 'LOVE ALL – SERVE ALL' and encouraging applications from diverse backgrounds.
Company information
Hard Rock International is a globally recognized brand with over 265 locations worldwide, known for its music memorabilia and hospitality services, including cafes and hotels.
Company overview
Hard Rock Cafe is a globally recognized chain of theme restaurants known for its rock and roll memorabilia and live music events. Founded in 1971 in London, the company has expanded to include hotels, casinos, and live music venues, generating revenue through food and beverage sales, merchandise, and entertainment services. Key historical milestones include the opening of the first Hard Rock Hotel in 1995 and the acquisition by the Seminole Tribe of Florida in 2007, which has driven significant growth and diversification.
How to land this job
Position your resume to spotlight your managerial experience in high-volume restaurant operations, emphasizing your financial comprehension of P&L and budget management.
Highlight your skills in mentoring and developing staff, showcasing your ability to cultivate a team that embodies the Hard Rock brand values and delivers exceptional customer service.
Apply through multiple platforms, including Hard Rock Cafe's corporate site and LinkedIn, to maximize your chances of being noticed for this role.
Connect with current employees in the operations division at Hard Rock Cafe on LinkedIn to ask about the position; consider ice breakers like discussing their favorite music memorabilia or recent events at the cafe.
Optimize your resume for ATS by including keywords from the job description, such as 'operations manager,' 'customer service,' and 'staff development,' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews rather than tedious application tasks.
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