Job summary
Job post source
This job is directly from UMB Bank
Job overview
The Personal Banker I at UMB Bank builds customer relationships and recommends financial products to support customers' financial well-being while contributing to the bank's consumer banking growth.
Responsibilities and impact
The role involves converting routine transactions into sales opportunities, calling leads, visiting businesses, achieving daily performance metrics, managing cash transactions, and completing bank documentation according to standards.
Compensation and benefits
The compensation range is $32,640 to $62,640 with additional earning potential; benefits include paid time off, 401(k) matching, incentive pay, medical, dental, vision insurance, tuition reimbursement, and wellness programs.
Experience and skills
Requires a high school diploma or equivalent, one year retail experience with customer engagement and sales, reliable transportation, ability to work branch hours including weekends, and ability to obtain NMLS registration within 90 days; retail banking experience may qualify for Personal Banker II.
Career development
UMB offers extensive training, mentorship from leaders, and opportunities for career growth within consumer banking and other roles at the bank.
Work environment and culture
UMB values inclusion, diversity, community involvement, trust, and employee voice, fostering a supportive and ethical work environment.
Company information
UMB Bank is a financial institution focused on consumer banking with a commitment to customer experience, inclusion, and employee development.
Job location and travel
The position requires working in UMB Bank branches with branch hours including some evenings and weekends; reliable transportation is necessary.
Application process
Applicants must apply by September 6, 2025; accommodations are available for disabilities via email request; California residents have specific privacy notices.
Unique job features
The job offers extensive product training, mentorship, and a sales-driven team environment focused on personalized financial solutions and relationship banking.
Company overview
UMB Bank is a diversified financial services company headquartered in Kansas City, Missouri. It offers a wide range of banking services including personal banking, commercial banking, wealth management, and investment services. The company generates revenue through interest income from loans, fees from banking services, and investment management fees. Founded in 1913, UMB Bank has a long history of stability and growth, and it is known for its strong customer service and community involvement.
How to land this job
Position your resume to highlight your ability to build customer relationships and recommend financial products, emphasizing your sales and customer service skills relevant to the Personal Banker I role at UMB Bank.
Focus on showcasing your experience in retail environments, your communication skills, and your capability to manage multiple priorities while meeting performance metrics as described in the job.
Apply through multiple channels including UMB Bank’s official corporate careers site and LinkedIn to maximize your application reach and visibility.
Connect with current Personal Bankers or branch staff at UMB Bank on LinkedIn; use ice breakers like commenting on recent UMB community involvement or asking about their experience with UMB’s customer relationship approach.
Optimize your resume for ATS by incorporating keywords such as 'customer relationships,' 'financial solutions,' 'sales-driven,' 'product knowledge,' and 'performance metrics' from the job description to ensure it passes initial screening.
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