Job summary
Job post source
This job is directly from Outerknown
Job overview
The Director of eCommerce at Outerknown leads the digital shopping experience and manages the eCommerce P&L to drive sales and profitability across multiple brands.
Responsibilities and impact
The role involves overseeing daily eCommerce operations, managing vendor relationships, optimizing backend processes, planning go-to-market events, defining and executing digital strategies, tracking KPIs, reporting performance, and leading and developing the eCommerce team.
Experience and skills
Requires 6+ years of eCommerce management experience, strong attention to detail, customer-first mindset, proficiency with Shopify and third-party apps, problem-solving skills, cross-department collaboration, excellent communication, data analytics knowledge, and experience working with agencies.
Work environment and culture
The role emphasizes innovation, risk-taking, collaboration, and living the company’s vision and values with a global mindset, requiring in-office presence at least three days a week.
Company information
Outerknown operates multiple brands including Outerknown, Firewire, and Slater Designs, focusing on eCommerce and digital marketing.
Team overview
The Director oversees teams in eCommerce, Digital Merchandising, UX, and Development, working cross-functionally with various departments.
Job location and travel
The position requires being in the office at least three days per week; specific location details are not provided.
Unique job features
The role involves managing a best-in-class online shopping experience, driving omnichannel strategies, and staying current with emerging technologies like AI.
Company overview
Outerknown is a sustainable apparel brand co-founded by professional surfer Kelly Slater and designer John Moore in 2015. The company focuses on creating stylish, high-quality clothing while prioritizing environmental and social responsibility. Outerknown makes money by selling a range of products, including men's and women's clothing, swimwear, and accessories, through its online platform and select retail partners. A key aspect of its business model is its commitment to transparency and ethical manufacturing practices, ensuring fair labor conditions and using sustainable materials. Outerknown's dedication to sustainability and innovation has positioned it as a leader in the eco-friendly fashion industry.
How to land this job
Tailor your resume to highlight leadership experience overseeing eCommerce operations, including managing teams in Digital Merchandising, UX, and Development, aligning with Outerknown's need for cross-functional team management.
Emphasize your expertise with Shopify, third-party apps, and data analytics tools like Google Analytics, showcasing your ability to optimize site performance and customer experience as described in the job.
Apply through multiple channels including Outerknown's corporate careers page and LinkedIn to maximize your exposure and increase your chances of landing an interview.
Connect with employees in Outerknown’s eCommerce and Digital Marketing divisions on LinkedIn; use ice breakers such as commenting on recent digital marketing initiatives or asking about their approach to integrating AI in eCommerce.
Optimize your resume for ATS by incorporating keywords from the job description like 'eCommerce management,' 'Shopify,' 'digital merchandising,' 'UX,' 'data-driven strategies,' and 'cross-functional collaboration' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job portals for submission, and discover LinkedIn connections to network with, allowing you to focus your time on interview prep and skill enhancement.
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