Job summary
Job post source
This job is directly from Island Hospitality Management
Job overview
The Ranger role at Island Hospitality Management involves assisting with site set-ups for guests, escorting arrivals, monitoring the resort, and providing excellent customer service to ensure a positive guest experience.
Responsibilities and impact
The Ranger is responsible for leading RVs to sites, assisting with site set-up, checking transient sites for departures, removing trash, reporting maintenance issues, handling guest questions, patrolling the resort, treating fire ant infestations, inspecting tie-downs, overseeing sales of accessories, delivering packages, covering the main gate, monitoring pools for unregistered guests, tagging vehicles for removal, and following safety procedures.
Experience and skills
Candidates must have basic computer skills, a valid driver's license, strong communication and organizational skills, general knowledge of janitorial, plumbing, electrical, and grounds maintenance, and the ability to write legible reports. Flexibility to work non-business hours is required.
Career development
Island Hospitality offers a formalized training and development program with clear growth paths for employees who wish to advance in the hospitality business, building on prior experience and utilizing company resources.
Work environment and culture
The company values employee development and equal opportunity, emphasizing safety and guest service in a dynamic resort environment with variable work hours based on occupancy and season.
Company information
Island Hospitality Management operates RV resorts and is committed to employee development and guest satisfaction, using E-Verify to confirm work authorization where required.
Job location and travel
The job location is at an RV resort managed by Island Hospitality Management, with work hours varying based on guest occupancy, season, and staffing needs.
Unique job features
The role requires physical activity including standing, walking, and lifting up to 100 pounds, flexible scheduling, and responsibilities that combine customer service with maintenance and safety oversight.
Company overview
Island Hospitality Management is a leading hotel management company specializing in the extended stay, select service, and upscale hotel segments. They operate a diverse portfolio of properties under well-known brands such as Marriott, Hilton, and Hyatt, generating revenue through hotel operations, management fees, and performance incentives. Founded in 1985, the company has grown significantly, emphasizing a hands-on management approach and a commitment to delivering exceptional guest experiences. Their extensive industry expertise and strategic partnerships have positioned them as a trusted leader in the hospitality sector.
How to land this job
Tailor your resume to highlight your ability to assist with site set-ups, escorting guests, and monitoring resort facilities, emphasizing strong customer service and communication skills as outlined in the Ranger job description at Island Hospitality Management.
Focus on showcasing flexibility in scheduling, basic computer proficiency, and knowledge of maintenance tasks such as plumbing, electrical, and grounds upkeep to align with the job requirements.
Apply through multiple channels including Island Hospitality Management’s corporate careers page, LinkedIn, and other job boards where the Ranger position is posted to maximize your application visibility.
Connect with current employees or managers in the resort operations or guest services divisions at Island Hospitality Management on LinkedIn, using ice breakers like asking about the company’s training program or inquiring how they handle guest service challenges during off-hours.
Optimize your resume for ATS by incorporating keywords from the job description such as 'site set-up,' 'guest escort,' 'maintenance reporting,' 'customer service,' 'flexible scheduling,' and 'valid driver’s license' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and enhancing your hospitality skills.
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