Job summary
Job post source
This job is directly from Fay Servicing, LLC
Job overview
The Servicing Audit & Quality Assurance Analyst at Fay Servicing, LLC ensures accuracy and quality in responses to audits, due diligence reviews, and regulatory exams, supporting compliance and risk management.
Responsibilities and impact
The analyst manages pre-audit reviews, coordinates timely submission of data and documents, acts as a liaison between internal teams and external auditors, and provides administrative oversight of audit-related processes.
Compensation and benefits
The position offers an annual salary range of $57,990 to $74,193.60, eligibility for an annual discretionary bonus, medical, dental, vision, life and disability insurance, pet insurance, 401k with employer matching, paid time off, paid holidays, wellness initiatives, employee assistance program, and hybrid work schedule with remote flex days.
Experience and skills
Candidates should have a Bachelor's degree or equivalent experience, 3+ years in mortgage servicing or related fields, strong knowledge of investor servicing guidelines, audit management experience, proficiency in MS Office, and strong communication, analytical, and time management skills.
Work environment and culture
Fay Servicing values diversity, inclusion, and community involvement, fostering a respectful and supportive work environment with opportunities for hybrid work and employee wellness programs.
Company information
Fay Servicing, founded in 2008, is a specialty mortgage servicer focused on innovative servicing solutions for residential and business loans, emphasizing customer-centric service and industry leadership.
Team overview
The role reports to the VP of Servicing Audits and involves collaboration with senior servicing leadership and servicing department teams.
Job location and travel
The job offers a hybrid work schedule with remote flex days, indicating a flexible work environment likely based near the company's office location.
Application process
Candidates are encouraged to submit their resumes to learn more about the position.
Unique job features
The role involves key responsibilities in audit and quality assurance within mortgage servicing, offering a unique chance to impact compliance and risk management in a customer-focused company.
Company overview
Fay Servicing, LLC is a specialized mortgage servicer that focuses on managing distressed and at-risk residential loans. The company generates revenue by providing loan servicing solutions, including loan modifications, payment processing, and customer support, aimed at helping homeowners avoid foreclosure. Founded in 2008 during the financial crisis, Fay Servicing has built a reputation for its borrower-centric approach and innovative loss mitigation strategies. Understanding their commitment to personalized service and regulatory compliance is crucial for any potential candidate.
How to land this job
Position your resume to highlight your expertise in mortgage servicing, audit management, and regulatory compliance, emphasizing familiarity with investor guidelines like Fannie Mae, Freddie Mac, FHA, and VA.
Focus on showcasing your skills in managing audit processes, coordinating with internal teams and external auditors, and ensuring compliance with investor and regulatory requirements.
Apply through multiple channels including Fay Servicing’s corporate careers page and LinkedIn to maximize your application visibility and track opportunities.
Connect with current employees in the Servicing Audits or Compliance divisions on LinkedIn; start conversations by referencing recent company news, expressing your enthusiasm for Fay’s customer-focused approach, or asking about their experience managing regulatory audits.
Optimize your resume for ATS by incorporating keywords such as 'mortgage servicing,' 'audit management,' 'regulatory compliance,' 'investor guidelines,' and 'risk identification' to ensure your resume passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored resume submissions, locate multiple application portals, and identify relevant LinkedIn contacts, freeing you to focus on interview preparation and networking.
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